The Royal Sonesta Portland Downtown

Beautiful hotel in a great downtown location. Helpful staff. Big room. Good price. Would recommend and will stay here again if we return to Portland.

I stayed at this hotel with several of my coworkers for eight (8) weeks. Upon checking in (and during multiple visits to the front desk), I politely informed hotel front desk staff (including the Office Manager) that I'd be receiving mail at the hotel, and to please inform me immediately when I do, as most of my mail is time sensitive. The front desk failed to inform me multiple times, and they simply allowed my mail to accumulate without informing me. On June 17th, I received a call from my bank regarding some important time-sensitive documents that they had sent via FedEx overnight delivery. As it turned out, my FedEx parcel had been delivered to the hotel front desk six (6) days prior, on June 11th!!!!! Another time, when I retrieved six (6) pieces of my mail (which had accumulated at the front desk over the span of approximately one week) a front desk employee actually gave me a FedEx parcel that was addressed to one of my coworkers! (After the mix-up was discovered, I immediately returned the parcel to the front desk.) I'm deeply disappointed with the poor communication skills and blatant indifference of the hotel front desk employees! Another issue I had during my stay was discovering that mold had accumulated in the tissue box holder located next to my bathroom sink. As soon as I discovered the mold, I immediately brought my tissue box holder to the front desk. A front desk employee apologized and told me that a new one would be delivered to my room, which never happened. I brought this to the attention to my coworkers, some of whom later told me that they also discovered mold inside their tissue box holder in their rooms. Also, there is no guest laundry (washers or dryers) at this hotel. For these reasons, I will never stay at this hotel ever again.

I came solo in April 2026 and recieved a warm welcome from staff. This hotel is situated close to the downtown area of Portland. The hotel itslef was super clean and quirky decorated. It was very welcoming and felt cozy. Such a great find. My room was impeccably clean and vibrant. I will say I think my room was a connecting room for families. So....I had the occasional door rattle of other guests arriving and trying to open the connecting door to figure out what it was. Not the hotels fault at all. Just be mindful if you book the bougie rooms that it may connect to other rooms. Perfectly located, it was the second hotel I stayed in in Poprtland and it was far superior to the other one. Everything felt so proefessional and homely. Awesome hotel!

Corner King Bed room, 6th floor- good size room and bath, clean, comfortable bed, view of busy street and other brick buildings was okay. Mandatory "Destination fee" included 2 small room waters, and breakfast & coffee credit at nearby restaurant (I didn't use). Quirky furniture combinations in room were comfortable. Lobby was beautiful, had a piano and dedicated staff monitoring front door until key card entry was activated at night. Located in a downtown area of Portland between 5th and 6th streets, public transit ran these two major streets and was fairly easy to figure out. I arrived to Portland via Amtrak and left from PDX Airport. Although a hotel shuttle would have been nice, I managed with LTR and buses. Notes: cheap tp in room, no room security latch on door, underground ramp parking is extra. Hot water and bathrobe were great. Street noises did wake me. Other guests were polite. 6th floor ice machine was out of order, so had to find another floor's machine. High ceilings in room added to overall comfort. Slow charge USB nightstand outlet: bring your own plug. The differing carpet and prints was oddly dizzying. Fun artwork throughout. Bathroom tiles still held original "Hotel Monaco" script, possibly hand painted- added character.

Being in the middle of diwntiwn Portland is good and bad. There are many one way streets all in the area, and parking can be a challenge if not used to big city travel. Parking in underground parking was tight and hard. The hotel is 100 years old but is updated. If you want a fridge or microwave in your room, we gad to add for one. The room doors are heavy and load when they self close. The staff was great and friendly. There is a shopping mall within walking distance. There is a lot of street people in and around the area. There is midtown beer garden that has 20+ food carts around the corner.