The Royal Sonesta Portland Downtown

I had little idea this hotel was so great: beautiful elegant public spaces, huge room that was a pleasure to enter and disappointing to leave. It was a real shame not to have enjoyed it for the full time. Every hotel should be this good. I don’t understand the resort fee thing and believe it should be incorporated into the price but still enjoyed greatly.

Stayed here for four nights and had a great experience. The hotel is clean, well-maintained, and feels safe. Parking is secure, and the valet team is polite and professional every time you interact with them. Special mention to Alarik at the front desk. We arrived early and weren’t sure if we’d be allowed to check in, but he got us into a room right away without making a big deal of it. I’m vegetarian, and while the hotel didn’t have obvious veg options for breakfast, Alarik personally made sure I was taken care of — went out of his way to help. That kind of effort sticks with you. Also want to acknowledge the housekeeping team — I didn’t catch their names, but the room was spotless every day, which I really appreciated. Would definitely recommend staying here. Solid property, great staff, and people who genuinely seem to care.

Just stayed here for a second year in a row. Just a short one night stay with a friend to celebrate our July birthdays. We both absolutely love everything about this hotel. Wouldn’t change a thing. This hotel really provides a much higher quality of everything in every category for the price paid. It’s a beautiful, spotlessly clean in every area and plushly decorated. It’s funky vs classic which really just adds to the charm. The staff is welcoming, friendly and accommodating adding to the overall comfort the minute you walk in thru the stunning lead glass doors. This hotel is probably the best bang for your buck in every aspect in downtown Portland all will always be our first choice when doing a staycation.

The room was amazing and staff was nice. I read great reviews of the restaurant. It was abysmal!!! I have seen and tasted better breakfast at super 8 which was complimentary by the way!! They had apple pastries which looked and tasted like they were out of a hostess box, the eggs were ok, the potatoes were obviously frozen and not cooked well, and the sausage was tough and bland. The only good thing was the fruit. The waitress did nothing but tell us to sit anywhere and bring us our check and expected a tip. I gave $5 on a $60 bill because we refilled our own drinks (unlike other patrons) and she didn’t do anything. Yes that terrible breakfast was $60.

We just returned from a six night stay. We had room 626. Contrary to critical reviews, we found our room to be spacious, with everything in it in good working order (good hot water, thermostat responsive, etc. The decor is exactly what you see in the photos. The only things we wished were different were that the hotel was located a few blocks north (the immediate surroundings are slightly sketchy...homeless). For me personally, it didn't faze me much, being from the San Francisco area. It's just very sad to have human suffering outside of your door. No one ever bothered us though. The lobby is also exactly as you see in photos. All in all, the hotel, being a much older building, was nicely updated. We had breakfast at the hotel. A little pricey for what it was (always the same...scrambled eggs, bacon or sausage, breakfast potatoes, mixed fruit, and three types of rolls or croissant. Not bad. But nothing to write home about either. $15 per person. What was a little irksome was that we were told that we had a resort fee (we prepaid the full cost before arrival) that covered a $15 credit for one person, for breakfast at the hotel. What they didn't tell me was that, even though all fees were supposed to have been paid up front, they tacked on a $30 "Destination fee". Not sure why anyone should be forced to pay a fee for "arriving". Anyway, that was the only thing that was off putting. Would we return? Only if I got the same rate (we only paid about $120/night, fee inclusive). If so, yes, I would certainly return! But if it were beyond that, I might choose to stay in a location that isn't so depressing immediately outside of the hotel.