The Royal Sonesta Portland Downtown

Location is great and in room furnishings are vintage and quirky. However, arrived on Dec 5 late, went to the room and there was no hot water. It came on at about 7am the next morning. Then again, on Saturday night Dec 6 the hot water went out again. Sleep quality was fine so was quietness and overall ambience. I was a bit confused with regard to the on property dining. There’s a small breakfast buffet each morning in the restaurant , but dinner appears to only be available Weds thru Sun. What’s not clear is whether this applies to room service as well. Bar is nice enough with attentive staff, welcoming and professional. Upon check out I was told at reception that their system was down and couldn’t be provided with a final bill or receipt, but that one would be emailed to me, but never was. Property is walking distance to a lot to see and do. Good sushi down the street, and the west coast’s only Muji Store around the block. Overall, if the price was right I’d consider staying again, but there may be better offerings in the area.

Beautiful hotel, great location. NO HOT WATER. I have bee traveling all day. It’s midnight. They knew there was no hot water and did not advise us of this problem prior to check in. I am extremely frustrated and waiting for a resolution about this from management.

Hotel is beautiful it has a Chinese vibe. The front desk clerks were jerks the first two nights. October 3rd and 5th. The house cleaners haven't been in at all for 3 nights.

The hotel was top-notch! I can’t make any criticisms of it. All in all a highly enjoyable experience and close to major attractions downtown.

We were booked into the Royal Sonesta Hotel in Portland by our travel agent as we had gone in to book a holiday to celebrate our 40th wedding anniversary. All we knew was that we wanted to visit four areas of the West Coast. We had absolutely no idea where to stay, but, boy, were we delighted with the choice. As soon as we pulled up outside we were blown away by the beauty and appearance and the inside did not disappoint either. Our room is just beautiful with gorgeous furniture and fittings and so spacious. The staff are super helpful, and the jazz pianist, Julian, was so friendly. Thank you, Royal Sonesta, we will definitely be returning 😍