InterContinental Porto-Palacio das Cardosas

Majority of the staff is friendly & helpful. The girls at check in come across a bit snobby - not as friendly as the concierge, bell, and wait staff of the restaurant who were incredibly helpful, friendly, and always smiling. They have a breakfast buffet and items you can order from the menu some of these items come with the buffet such as omelets and eggs Benedict. . The buffet had something for everyone! Was worth including in the room rate. Location is great! Most sites are walkable from this location. The subway is around the corner to the right. The Sao Bento train station is half a block away. The tile ceilings in Sao Bento are stunning and worth a look. Livello Library is 5 mins. walk mostly uphill. We stayed in room 112. It was super convenient as there are only 2 elevators. We had very little noise even though they were doing construction across the street. It was nice to open the doors and look out on the city at night. *note - the city is ripping up the sidewalk in front starting next month so access to the hotel will not be convenient for pick up/drop off from vehicles. As much as we were in and out this might have swayed our decision to stay at this location. But the bell staff and concierge were already working on solutions as we were leaving. The beds are very hard which I believe is standard for European hotels. But the rest of the room was wonderful and spacious.

The InterContinental Porto is in a great location—right in the heart of the city, which makes exploring very convenient. The building and setting are elegant, and at first glance it feels like a solid choice. However, the overall experience didn’t quite live up to expectations. The service was average, lacking the warmth and attention to detail you’d expect from a property in this category. The dining options were also underwhelming, with food that felt standard rather than memorable. Considering the price point, the value for money just isn’t there. Porto offers many wonderful alternatives with more character, better service, and a stronger sense of hospitality. I’d recommend exploring other hotels in the city to truly enjoy what Porto has to offer.

Great staff, great location, great breakfast, and I am already looking forward to my next stay. Good job and kudos to all involved with my stay.

The InterContinental Porto is an oasis of calm and elegance. My wife and I loved our three night stay. Room was spacious, spotlessly clean, and the bed was incredibly comfortable. Aircon was quiet yet efficient and ensured the room temp was maintained at a perfect level for us. We indulged ourselves with room service breakfast every morning which was always delivered promptly and with a warm friendly smile, and the food was beautifully presented and delicious. Reception staff greeted us warmly at check in and then, on check out, seemed genuinely keen to make sure we had enjoyed ourselves and been satisfied with our stay and the service. Final mention must go to the Concierge team who are superb. One of the best I have ever had the pleasure of being looked after by. My requests for airport transfer, surprise flowers to be placed in our room, and hiring of car with driver for half a day, were all handled effortlessly and efficiently and with the politest communications. Thank you !

Beautiful hotel in the very center of Porto. We only stayed one night so difficult to fully access. Breakfast and service were top notch. No USB or ports/plugs close to the bed and air conditioning was weak.