One&Only Le Saint Geran

I take this opportunity to appreciate the Team led by the General Manager Roman Goetsch, Qiao, Thaarish, Chand, joyce, Prunella and Shubham in a special way. The airport team, Concierge Yeshni, Buggy drivers especially Urvesh , cleaners Artee and Dinesh who sparkled our Villa clean and their attention to detail ! We are so appreciative for your time and hustling for us. To us it is those little things that matter.... Samya says a big thank you for the birthday surprise 😮... You made things easy for us. The small baby's food was amazing cooked and delivered hot with love...You definitely went out of your way to bring out that toothless laugh out of the little one ! We appreciate you all for your positive attitude , for your friendliness, for your generosity, for your guidance , for being there whenever we sent a request.... We are touched beyond words because you made us feel special. Not forgetting your kindness and care. Your outstanding service. Good breakfast. Good people. Good everything. 10 out of 10. We would have loved to stay longer. But, we have to work so that we can be here next time. And the kids must go back to school to learn and share the lasting memories made here. On behalf of the family, am deeply grateful. My promise to you is that you've earned your points and a loyal customer ! Au revoir.

We recently stayed at the One&Only Le Saint Géran for our honeymoon and, while the property itself is stunning and the spa excellent, our overall experience was very disappointing. Our room was not ready for hours upon arrival, which set the tone for the trip. More concerning was the complete disorganization around a dinner experience I had requested well before arrival. Despite repeated follow-ups, we received no timely confirmation and ultimately missed out on the one activity we had most looked forward to. To make matters worse, after checkout my wife realized she had left her AirPods in the room. Despite providing exact proof of their location, responses from the hotel were delayed and unhelpful, and we never received a clear update. Still haven't. For a resort of this caliber and cost, the lack of communication and attention to detail was unacceptable. The grounds and spa may be beautiful, but the service and organization fell well short of five-star standards.

The staff here are absolutely amazing, especially the Hosts Ma'in, Milene and Kevin who they really go out of their way to make you feel welcome and taken care of. Big thank you to the whole team for doing such a great job. The resort itself is stunning. The grounds are beautiful , everything is spotless, and it has all the facilities you could possibly need for a relaxing stay. If I had to mention a couple of downsides, I would say the food feels a bit overpriced for the quality and variety, and the internet could definitely be better. Overall, we had an exceptional stay and I’d happily recommend this resort to anyone..

Unique luxury resort, with a impeccable hospitality and professionalism on a very high level. All of that always with a smile from the whole staff. It is truly a special place to completely disconnect from the everyday routines and recharge your soul and body, for all age groups and everybody. Special thanks to hosts Ma'in, Ritek, Kevin and Milene for making sure everything was perfect for us in every detail. From kids birthday to organising unforgettable trips. And much more.. From the main restaurant at La terasse special thanks to Nikita & Ibrahim which are truly unbelievable and extremely professional in what they do. They truly assist every guest with great care. Can't be enough thankful for making dinner so enjoyable for big and small. At the pool we couldn't be better assisted and have great service , thanks to Eric who works there for 29 years (he makes an unbelievable latté coffee). And to his newer colleague Yogesh who is always trying to take the best care possible of his guests. At Tapasake restaurant, which is incredible fine dining on a international level (japanese spanish fusion food), you will have Mukesh who will happily advise you on the best options according to your preferences (but they're all good!). And special thanks to the General Manager Roman Goetsch, he is every day on the grounds running the whole resort with utmost care and making sure everything runs perfectly for all guests. We haven't left yet, and are already looking forward to come back.

Wow, wow, wow!!! Visited in May 2025 and the experience was unforgettable!! Our hosts were Mudon and Geraldine and they couldn’t do enough to please us. The Mauritania people made this holiday with their love, kindness and attention to detail! It’s a fabulous hotel with amazing restaurants and scenery. Riva, Tapasake and Prime are equal to the best restaurants in London. In short, this hotel and it’s people are sensational!! Have just rebooked for next year!! Don’t hesitate!