Augustine, a Luxury Collection Hotel, Prague

We are staying 2 nights in the Augustine. Our room is on the 3rd Floor facing the courtyard. I can hear noise and feel vibrations every couple of minutes. The front desk tells me it’s because the rooms are above the tram. There’s nothing they can do except we should just wait until late at night when the trams run less frequently. This is very frustrating because we paid to stay in a 5 star hotel, yet we can’t even have a quiet evening. The front desk should have explained this issue to us when we checked in.

Beautiful hotel! Great location! People are extremely friendly. Ducat and Eliška was take care about as and make our stay very comfortable. Great location. Amazing restaurant . Everything is close. Big rooms. Everything is clean. Great breakfast

My girlfriends and I were celebrating our 25 years of friendship and decided to do so in Prague. There is no better hotel than the Augustine. I worked directly with them to book my room - with Veronica B. spending time making sure that I had a beautiful room. I was very fortunate to stay in the Monastery Suite, which is so serene and very quiet as it looks over the private garden and church of the Monks that still live there. Every night I would open the window and just take in the beauty. Prior to my arrival - for many months - I worked with Michal, the Head Concierge in planning the trip. He is amazing. So kind and patient - as I tended to bother him quite a bit! Michal, Lukas and Brigitte made sure all the tours and restaurants were just perfect. The Front Desk staff were always there to make sure we had everything we needed - greeting us with a smile when we left and returned. Many thanks to Katerina K, Ester, Zoe, and Veronika. Breakfast was also outstanding - both in terms of the food and service. Not only is there a beautiful buffet of breads, muffins and cakes, but the regular menu had such a variety of choices that you never wanted to leave. Many thanks to Saeed, Sofia, Polina, Misha and Jan for taking such good care of us every morning - especially Saeed who made sure to fill our water thermoses before we left for our tours. Finally, we took advantage of the tour of the Augustine monastery that is only open to guests. Father William is such a kind man and so knowledgeable. We were very fortunate as he invited us to have coffee with him in his private quarters after the tour. It was the perfect way to end our week in Prague. There are hotels - and then there are hotels like the Augustine - which stands out over all the others due to the amazing team of staff that go above and beyond to make sure that you truly enjoy your time in Prague. I highly recommend the Augustine and hope to be able to return one day.

Our family stayed at the Augustine for four nights. What an amazing property! The historic monetary has been thoughtfully adapted to a luxury Autograph hotel. We loved the breakfast every day, the concierge was so helpful in making tour and dinner reservations and we loved our suite that we stayed in. Couldn’t have been happier with the hotel or the location. Highly recommend!

My partner and I stayed at the Augustin, a Luxury Collection Hotel, Prague from February 2nd to February 5th, 2025. We had a great experience at this hotel. As a former Marriott associate, I certainly expected good service from them, to be honest, I found them incredibly friendly and attentive, especially the two ladies at the front desk (Ms. Veronica and Ms. Katerina) who really went the extra mile for us. These two ladies are the true epitome of hospitality. My room was clean, spacious, and the amenities were well-maintained. The hotel's location is right in the heart of Prague, which made it easy for us to visit both Charles Bridge and Prague Castle. I highly recommend this hotel to anyone looking for a place to stay or a leisurely getaway. We enjoyed Prague very much, and we would definitely come back to the Augustin, a Luxury Collection Hotel.