Augustine, a Luxury Collection Hotel, Prague

I cannot say enough about this hotel; the property, the kindness of the staff, the excellent restaurant (and that's highly unusual for a hotel restaurant), the attention to small details. During the past 30 months, I have logged 365 hotel nights...yes, I've spent the equivalent of one full year in hotels in the past two and a half years. I have experienced good, bad, and middle-of-the-road properties throughout the U.S, plus Hawaii, Germany, the UK, France, and the Czech Republic. I can say without hesitation that the Augustine exceeded every single expectation that I had for it. The property is adjacent to (and connected to) the St. Tomas cathedral and abbey -- six abbots still live there! -- and the hotel's excellent concierge staff will give you a guided tour of the property on certain days. You'll see frescoes dating back to the mid 1300s, a sobering small chapel devoted to one of the abbots captured and killed during the Nazi occupation, the lower space where St. Tomas beer was brewed for more than 500 years, and a library with genuinely ancient books. The rooms themselves are magnificent, quiet, and comfortable. As a Marriott Titanium Elite, I was able to choose either additional points as a bonus or free breakfast for the entirety of my stay -- while in most properties, the breakfast isn't worth anywhere near as much as the points, breakfast in this property was full, satisfying, and elegantly served. It's walkable (or, in reality, climbable...Prague is a very hilly city!) to all the major attractions. Trams and transit are truly ubiquitous, available every three to five minutes to take you anywhere you might want to go. But I reserve my highest praise for the staff. It's surprising how often those who work in "hospitality" are more focused on merely operating the property than on truly welcoming guests. Every single staff member at this property seemed intent on ensuring that we felt as welcome as a guest in someone's home. The housekeeping staff was absolutely on top of every detail; the bell staff were efficient, friendly, and helpful. And the Concierge team -- led by the indefatigable Lukas Horak -- was truly in a class by itself, compared with nearly any other property I've stayed. I've read that if you leave five stars on a review, it gets ignored as hyperbole...in this instance, if I could give more than five, I would. Do not hesitate to book here. It's truly magnificent!

The Augustine was truly incredible. It’s on the Lesser Town side of the Charles Bridge, and felt like a luxurious oasis after long days exploring Prague. Wonderful staff, beautiful interior……overall just a wonderful experience.

I can’t say enough good things about this hotel as everything about it was wonderful. Set in an old (and still functioning) Augustinian monastery, the Augustine is located beneath Prague Castle and a short walk to the Charles Bridge. The property is beautiful and elegantly furnished. Our room was large and exceptionally comfortable. The staff responsive and helpful. Our stay included a Tuesday allowing us to take a tour of the monastery which I highly recommend. Unfortunately we were not there on a Thursday when the tour is more extensive and includes tea with the monks. The Augustine is a must stay if visiting Prague.

As an Ambassador Bonvoy member with well over 2,000 nights at Marriott I can sincerely say this was one of the most memorable. This hotel is superb in every way. We were treated with incredible grace from the moment we checked in and through our five-night stay. The hotel is set amongst a Benedictine monastery with tremendous history. Please take advantage of the tour the hotel provides twice per week. Understanding the history of the property is key to appreciating the experience. St. Thomas church is part of the property, and it is beautiful. They conduct mass in multiple languages on Sat/Sun. Prague is a beautiful city with so much to offer. The restaurant scene is amazing, and the architecture is beautiful. Cannot recommend highly enough.

I really enjoyed my stay in the hotel. The location was very central, the hotel staff were very kind, and it was worth the money spent.