Fairmont Golden Prague

Stay was exceptional. Best place to stay in Prague (far better than the Four Seasons or the Mandarin Oriental for many reasons). Hotel is top notch is every way. Service, customer care, and attention to detail are excellent. Staff are so warm, kind, attentive and helpful in every way. Rooms are very well appointed and designed to the best/latest standards in every aspect (bed, bathroom, dressing room, technologic fixtures/conveniences). Hotel amenities are exceptional, especially the spa. The spa and associated green space is a rare find in a city hotel, and such a treat after a busy day in the city sightseeing. The restaurants (ambience, food, price) were all excellent. The roof top bar is the perfect way to start an evening. The lobby and main floor restaurants have an excellent menu in a lovely ambience. In general, we tend not to eat in hotels due to typically higher cost and less options/quality than available outside, however this hotel was an exception to that with the price point and options better than what we experienced in the city centre. I wish we had realized that sooner and would have had more of our meals in the hotel. We are loyal Accor customers (platinum level). We particular love the Fairmont brand and have stayed at many Fairmont hotels around the world. The Prague Fairmont is one of our favourites. We will definitely be coming back.

We had an absolutely wonderful stay at Fairmont Golden Prague. The hotel has a truly warm and welcoming atmosphere, making us feel comfortable from the very first moment. Our suite with a view of the river was simply fantastic—beautifully designed, spacious, and offering breathtaking views of the Vltava. The breakfast was first-class, with an excellent selection and outstanding quality. The service was exceptional throughout our stay, starting with the reception team, who were incredibly kind and professional. We also truly appreciated how pet-friendly the hotel is—our dogs felt completely at home here. We will definitely be coming back—100%!

When we arrived, my wife was little bit afraid. The building from 70’s in its original and well restored shape (brutalism) can be little bit confusing when choosing one of the most luxurious and expensive hotels in Prague :) But as she believes me and my high standard choices, she had to admit that I was right when choosing this one. Fairmont made a very very expensive renovation of former old Intercontinental hotel (around 1/4 bilion Euro) and it is well visible everywhere. Staff from reception desk through every bar or restaurant to wellness and housekeeping everybody is perfect. Rooms: our 2 Signature rooms were pretty big with huge bathrooms and very clever design of lightning and furniture. Every detail in hotel feels expensive and high quality. Just one advice. Family offer of 2 rooms does not mean they are next to each other or connected. Many rooms can not be connected because of its design. Despite this issue front desk staff made it and finally we were next to each other. Breakfast is phenomenal. Food and drinks top. The main advantage is the size of Kafka. There is so many space that even in peak hours you can always choose from 10 tables. Many expensive hotels are suffering with lack of space. Here it is like in paradise. Spa and pool is a gem itself. On sunny days You may experience a problem, because it is making You too lazy to leave hotel and go for a walk to the city :) Roof top bar offers maybe best hotel view in whole Prague. Openes in May so now only for look or smoke. If You seek a hideaway in the very city centre with top cuisine and wellness, this is Your place.

We stayed at the Fairmont Golden in Prague as one of four hotels during our Eastern Europe family trip, and unfortunately, it didn’t quite measure up to the others—especially considering the price. The hotel is newly renovated, which is a definite plus, and the overall design feels fresh and updated. However, our room experience fell short. The rooms were quite small, and the bathrooms were especially cramped. The shower design was also problematic, with water leaking out due to small doors. While we had a river view, it’s worth noting that there is traffic directly in front, which takes away from the overall ambiance. Service overall felt inconsistent; the staff seemed somewhat inexperienced and not as attentive as we had hoped. Check-in, in particular, took longer than expected, and we weren’t informed about included room credits and benefits until after we had already checked out, which was disappointing. The breakfast was okay, but nothing particularly memorable compared to other hotels we stayed at. That said, we do want to recognize Kirill and Nursulu, who made a positive difference in our stay. They were very helpful in arranging transportation for us and helped improve our overall impression. This is the reason we changed our review from 3 stars to 4! In the end, while it’s a nice, newly updated hotel, it didn’t offer the same level of value, service, or comfort as the other luxury properties we experienced on this trip.

We had an amazing experience at this hotel and I would whole heartedly recommend this hotel. The position of the hotel is central. The facilities are very modern and we found the service and staff extremely helpful and friendly. They went out of their way to make our stay special. There was also an attention to detail. We had club membership and the people working there were wonderful. So friendly, helpful and obliging.Their recommendations were excellent.They followed up. We had breakfast downstairs and enjoyed it. I especially enjoyed the omelette prepared by one of the chef’s.