Hilton Prague

Great breakfast and friendly service!

Stayed two nights for holiday. Very large modern hotel with multiple restaurants, pool and health club. Roof top bar. Staff was good rooms large clean and comfortable we stayed in a king on the club floor which has a nice lounge on the 8th and breakfast at the Seasons. Location is on the River and close to the subway to get you into old town in two stops Overall I thought it was a good stay but the location for seeing the sights could be a little better

I usually do not put down 5 star rating on hotel stay Review, but this time I am very happy to make an exception and rate my stay as 5 star. The hotel staff genuinely and warmly welcomed guests. Let me start with the wonderful check-in staff Annestacia and Peter and check-out staff named Pavel. The most enthusiastic luggage concierge named Pavel who anticipated the guest needs and went above and beyond to make guest have a memorable experience. The breakfast was fantastic with the additional bonus of two best ever breakfast staff named Aneta and Magdalina who are nothing short of asset to Hilton Hotel brand. I can say that both Aneta and Magdalina are quite Frankly Brand Ambassadors to the Hilton Hotel. The most polite and hardworking room cleaners keeping the room in exceptional condition. The pillows were exceptionally fluffy and that made sleeping so enjoyable. The hotel's walking proximity to the old town is a game changer. The location is on point with the Florenc train station and Palladium Shopping Mall next door. I will continue to stay at Hilton Prague Atrium whenever I am in Prague

Weekend conference. 30 mins from airport Check in was quick. Huge lobby area with glass roof.. let's in light during the day. Impressive Was on 6th floor Room.was clean and overlooked the lobby Separate bathroom and toilet Bit tight for space in toilet Walk in shower , large towels. Hairdryer/ iron / robes Needed key card to use lifts up and down Despite the large numbers of people handled the breakfast well My friend cannot use lifts. No access to stairs to bedrooms. Was told by staff no stairs ! She argued and had to be escorted to stairwell by staff which was ridiculous.. she was allowed to come down the stairs though with no escort ! Cloud 9 bar.. lovely views. Quite pricey but nice atmosphere Overall a great stay.

My flight was canceled, yet Hilton Prague Atrium offered no flexibility at all: they rejected my request to change the arrival date twice. I reached out five times trying to find a solution, but ended up stuck in a frustrating loop between booking.com and the hotel's support. They also wouldn't cancel my reservation. Mykyta in the reservations department was entirely unhelpful—no solutions offered and taking more than 10 hours to reply to messages. This ranks as the worst hotel experience I've encountered in years.