Hotel NH Collection Prague Carlo IV

This hotel was exceptional from the moment we walked in to the moment we left! Edward greeted us & came outside to get our bags & store them until our room was ready. He then showed us to our room & explained everything we needed to know. The spa was very relaxing with a sauna, steam room & pool. The service & accommodations were luxurious!

The hotel is very pleasant. I really appreciated the live music during breakfast and in the lobby. The spa is nice, but the water was a bit too cold for me – the whirlpools are part of the pool area, and 30°C felt low. Standard rooms are basic, but the upgraded room with carpet was much better. The furniture could use an update. Breakfast was excellent with a wide selection. Special thanks to receptionist Ricardo, who saved our disappointment when we found out (unexpectedly) that spa access is not included with the Zlavomat voucher. Thank you, Ricardo!

Excellent hotel, with extremely polite and helpful staff. My partner received a cake when the staff realised that it was her birthday.

super helpful and friendly staff. very very comfortable bed. great location. nice cocktails in the lobby bar. room upgrade, champagne and chocolate strawberries waiting on arrival after mentioning it was our honeymoon. our room was next to the staff breakroom, so occasionally the sound of scraping chairs. luckily we decided their was no time for the spa on our last day as turns out it was out of service. overall, pros far outweighed the cons - would definitely stay again.

I didn’t have any expectation on the hotel and was completed overwhelmed by how nice the hotel was. The location is convenient, and for 10-15 minutes’ walk we can go everywhere. Entering the hotel lobby, I felt like I were in a palace. The architecture is beautiful and classic, and the front desk staff were very friendly. Since we had 3 rooms, two staff worked together to get us check in quicker. I was amazed at how nice the pool and the sauna rooms were - the pool was a standard 25-meter pool, and there the steam room and the sauna and steam rooms were both spacious. Between the sauna room and the steam room, there’s a partition with a bucket of cold water above the head. Simply pulling the rope and the bucket of cold water would be all over my body, and it felt great after being in the sauna room. I had stayed in many hotels before, but had not seen such fun facility. I didn’t expect that in the middle of Prague, this NH hotel would have facility better than the 5-star hotel we stayed in Karlovy Vary. The room was modern, clean and comfortable, and ours didn’t have much of a view. We stayed there for two nights and the whole family was loving it. We would love to go back when we visit Prague again.