Hotel NH Collection Prague Carlo IV

The hotel exceeded expectations with its wonderful service and atmosphere. Everything was spotlessly clean, and the overall vibe was fun and pleasant. The breakfast was especially impressive - delicious, fresh, and varied, providing a great start to the day. The hotel's location was perfect, with many attractions, restaurants, and interesting places within walking distance. Staff members were consistently friendly and attentive; they knew how to provide genuine hospitality, from opening doors and helping with luggage up the stairs, to assisting us in making reservations at local restaurants. Their initiative and willingness to help made our stay truly enjoyable. Highly recommended for anyone visiting the area!

This was a lovely stay. The hotel is beautiful, the room was very comfortable and the service was impeccable. Breakfast was delicious. The location was fine for walking to most of the center attractions. It is directly near the trolleys of course but that gives you a bit of city charm and they don't run all night ... or at least I didn't hear them. Would definitely recommend this lovely hotel.

Briefly, the staff were amazing from top to bottom. The hotel itself in a Unesco building from 1890 but feels perfectly modern. Beautiful lobby and spa. Highly recommend. Also the location is very good. Close to the thick of it but not in it. Main train station is a five minute walk.

Just checked out after 4 nights at the Prague NH Collection Carlo IV. We had a great stay. The hotel is immaculate, beautiful and their customer service is top notch. Great stay, when we come back next year for our daughters dance comp we will be closing another hotel. While everything was great with our stay a few minor details made an impact. Our Cons: The lounge bar, has no ambience or music, Felt very stale and cold. We love coming back after a day of touring to a hotel lounge or lobby bar that has ambience or a cozy feel. Also the Fragrance they are pumping in that lobby bar reception is absolutely TOO much. It's horrific, which made sitting at the quiet bar a challenge. Bar service super slow and drinks inconsistent. Had a few negronis beginning of the week and they were terrible and service painfully slow. Last night had one and it was delicious and the service was so fast! Very different experience depending on the staff. Also Wifi is horrible. This hotel seems to be a hub for Viking Cruise Lines tours and operators. Our phone in the room didnt work which was a pain, when trying to get replacement coffee that wasn't given by housekeeping, or for calling the bell hop. Pros: Front desk employees, door man, bell hop all AMAZING. Top notch customer service I feel like they would go above and beyond if you needed them to. Hotel is also in a great central location. And the rooms were clean, spacious and the beds comfortable. Bathroom towels could use a refresh. And the bathrooms are large and gorgeous. Thanks again

We arrived to be quickly checked in and were given an upgraded room for our anniversary. The room wasn't the biggest but was lovely presented and the lovely Yosif arranged chocolates in the room on arrival. On our anniversary we came back from sightseeing to have some bubbly and more chocolates in the room. This just added to our special day. The breakfast was one of the best I have had, so much choice and the quality was excellent! All the staff were lovely, special thanks to Yosif! Would recommended for location too, 10 minutes walk into the centre. Would return- thank you