MaMaison Hotel Riverside Prague

Went end of March into early April and it was a lovely solo trip. The hotel was basic but clean. Drainage a bit slow in the sink and bath but nothing that caused an issue. Staff were very accommodating and friendly, spoke perfect English. They have an Airport Shuttle too which is very convenient for solo travelers. Coffee machine was very welcome, not something that is available in all hotels, for example in Spain! Mini bar was useful to store tapas and snacks. The hotel is walking distance from the Charles Bridge about 10-15 mins depending on whether you stroll or walk, browse or not! I even found an express Tesco to my surprise not far away in another direction! The wine was great! Unfortunately they don't have a restaurant on site and the "bar" is served from the Reception area with seating across the way from the reception Reception. (Not very private). I'm not sure about getting breakfast outside of the hotel - something I would consider next time I go to Prague again as the breakfast in the hotel wasn't amazing but it filled a gap. Coffee was good! By the way, don't expect a double bed - they are twin beds pushed together with a double sheet - meaning a "gap" forms and you get single duvets..... Balcony views were amazing! It was a special trip for me and I had requested riverside view and was very happy with that. See photos. Tips: 1. Places to visit: Gallery of Steel Figures. 2. Astronomical Clock must be seen. 3. Prague Castle a must. 4. Do a river cruise! It's amazing 5. The Train Station is structurally beautiful and worth having a look. (The older station not the modern one). 6. There is a Shopping centre with a lot of floors somewhere in the city - I came across it while rambling, couldn't tell you where it is but it's there and has Lush, Bath & Body Works etc! Proof is in the pictures;-) 7. Wear flat shoes for walking as many streets and pavements are uneven and cobbled. My back was in trouble 8. Watch out for rip off tourist prices in some cafe/restaurants. Some charge crazy money like €4 for a soft drink eg Coca Cola small bottle and €26 for a club sandwich?! I walked out and went elsewhere! Ended up at Sladká Cesta - Caffé & Bistro which was lovely and normally priced for a city center eatery! Friendly staff too.

Thoroughly enjoyed our stay at Mamaison. The hotel is in a great location just across the bridge from the dancing building. The room we were in (314) was spacious and quiet, with all amenities you would expect. The shower was hot and powerful and there were a variety of complimentary toiletries for use. We had no reason to have much interaction with hotel staff however the brief contact we had, everyone was polite and helpful. Would definitely stay here again if we return to Prague.

This was one of the most unprofessional hotel experiences I've ever had. I had been staying in the hotel room for several days and needed to extend my stay by one night. I booked the exact same room category, but the hotel still decided to remove me from my room to make space for other guests. Instead of the room I paid for, I was given a lower quality room with two separate single beds instead of one double bed. I was told there were no other options. Then, to make it worse, they told me that if I wanted a room with a double bed, I would have to pay an extra €20 for cleaning—for a different room I never asked for. This is completely unacceptable. I was kicked out of a room that matched my booking and forced into a worse one, and then asked to pay extra just to get back what I had already paid for. I refused to pay, and the staff didn’t seem to care about how unreasonable and unfair this was. I do not recommend this hotel to anyone. They treat existing guests as less important than new bookings, and they clearly don't respect basic booking agreements. Stay away

Nice Hotel- large rooms. Staff need to be a bit more caring. Great checkin- Room big and modern. Just a few small issues- none of the soap dispensers worked in the bathroom (Room 415) Main bath tap didn’t work (I had to fill up from Shower head) Phone didn’t work. We told them on the first day/ second day then could be bothered on the third day. Nothing was done. For me that’s not good enough. Breakfast for €30 each was just silly.

Beautiful hotel in a lovely part of Prague. We stayed in a superior room , very spacious with excellent views. Room service for breakfast was delicious. Staff are friendly and reception very helpful and welcoming. Will definitely stay again, thankyou.