Mandarin Oriental, Prague

WOW for comfort and service this the hotel! The Concierge, Pavel Ruml was amazing. I had a issue and Pavel went above and beyond to help. The rooms and the beds are comfortable. It is easy to walk from the hotel to all of Old Town. We will Definately stay at the Mandarian Oriental in Prague again!

Not my first stay in Prague but the first time staying at MO. As other reviewers have stated, it is the staff who make it special. The hotel was formerly a monastery and its history makes the rooms unique. The welcoming prosecco and chocolates set the tone. We enjoyed the morning buffet breakfast as a solid start to the day. One late evening we gave room service a try and it was well done. The concierge gave excellent recommendations for dinner and an evening cathedral concert. My advice would be to avoid the first floor. The grounds are bi-level and so even being 1 floor up we were at ground level. Outside our window 1 meter was a round object that staff had to attend to in the afternoon. I like to keep my curtains open for natural light but kept them closed after that. MO has an app that incorporates a chat feature. I appreciated the prompt replies. The bed is comfortable but the pillows went flat when lying on them. MO provided additional pillows on request and that was perfect. They have 2 power adapters in the room. Bottles of water provided daily. They don’t have reusable caps so not as handy to take on walks about the city. The location is ideal for proximity to Prague castle, Charles bridge yet in a quiet neighborhood away from the crowds.

Fantastic breakfast experience managed by Sahil! Truly exquisite experience provided from the beginning to the end- we were walked through the buffet, recommended personal favorites and our coffee or mimosa was never empty! We ate so much fruits, left really really happy :) Perfect for private breakfast on the terrace, with a walk through the mala strana. Thank you for taking care of us!

Everything was exceptional, thank you to the entire team!!! We loved the hotel, great service, location, attention to detail, lovely

With all my heart I recommend this hotel, and especially the restaurant. Breakfast here is at the heights . The selection of food in breakfast buffet is fresh and delicious. The staff is friendly, the kitchen is a separate gastronomic masterpiece, everywhere is clean and cozy. I come back here like home and every time I am happy to be here And I return to the kitchen - you will not find a better one anywhere in Prague !! Ps : special ginger shots to start morning, was Amazing..!!