Hotel Providence

Awesome experience! Hotel was wonderful, breakfast is amazing and complementary. Amazing staff.. Keith, Joe, and Apryl are the best!! We will be back

A very expensive hotel, opposite a homeless mission, so lots of homeless people on the street closely. Our 1st room the tv didn't work so they moved us to a room where the safe didnt work, followed by one where the WiFi didn't reach, then 2 rooms that faced a brick wall ! After 7 rooms we opted for the 1st one with no tv. No body wash in the shower and only one washcloth in a room for 2 people. There were supposed to be free cookies in the lobby, but we were told they hadn't cooked any ! The breakfast bagels were old and stale, the waffles were like lead, the coffee was luke warm and the restaurant was extremely cold. Staff were very unfriendly and unhelpful when we asked them to call us a taxi on the day we were leaving, saying it wasnt a service they offered!!! Whoever heard of a hotel that wouldn't call a taxi for a guest !!! Eventually the guy reluctantly agreed to do it ! We stayed at this hotel in 2024 and it was excellent and I gave it a 10/10 review, this year however it was awful and the worst hotel I've ever stayed in and im strugglingto give it a 2/10. The room facilities were bad and the staff were dreadful, don't waste your money !

my friend booked this hotel for a girls getaway,first they told her there was parking.,what they didn't yell jer it was 80.00 for 2 nights to park your car. Also no complimentary wayers,no snacks,they gave us one wash washcloth for 2 people,them our key would not work.

Nice, comfortable room. Excellent service. Every single person I met 4/30-5/1 2025 was extremely helpful and understanding of the fact I was waiting for my husband to be released from Rhode Island Hospital from brain aneurysm surgery. These woman at the fest, the valet staff, the lounge. It couldn’t have been more perfect and the staff could not have been more attentive. I would stay again in a minute!!

This somewhat quirky hotel had some great features. Old fashioned, but in a good way in my opinion. They seem to have done a decent job updating the old structure. We were on a front-facing room on the 5th floor with a very large bow-window. Triple-pain glass helped to limit street noises, though the thumping from a nearby block party couldn't be stopped by anything! Not the hotel's fault though. They offer a very complete breakfast each day - plus a full made-to-order omelette station on the weekend with a fun and funky chef. All the people working there were very kind and responsive. The hotel lay-out is sorta bizarre - seems several older buildings were joined together with the wandering and somewhat disjointed layout that causes. All the in-room amenities were mostly good and the room clean. Things definitely were on the older side, but not objectionable.