Grace Bay Club

Our family recently spent several nights at Grace Bay Club and came away with a genuine appreciation for the people who make the property feel special. The setting on Grace Bay is, of course, beautiful, but what stayed with us most was the warmth and attentiveness of the team. We happened to be celebrating both of our birthdays during the trip, and the staff could not have been more thoughtful in helping make the occasion feel special. Traveling with our 9-month-old son also adds its own dynamics to a trip, but everyone at the resort treated him with such kindness and warmth that it made the stay feel particularly welcoming as a young family. The pool and breakfast teams were exceptional throughout. Antonia, Wilthamar, Marie, Uxslene, Brunderlie, Fredelin, Stanley, and Royalton created an atmosphere that was both relaxed and thoughtful, and the kind of hospitality that anticipates what you need before you even ask. Vibhu, the restaurant manager, offered terrific recommendations and made for genuinely enjoyable conversation. Garth & Andre were a highlight at the taco shack. Great vibes with them all day long. Our concierge team — Narvy & Tiffany — were excellent from the moment we arrived: responsive, attentive, and clearly invested in ensuring everything ran smoothly. Finally, General Manager Franklyn deserves recognition for the tone he sets across the property. Grace Bay Club sits on one of the most beautiful beaches in the Caribbean, but what truly elevates the experience is the people who welcome you each day with genuine warmth. We’re grateful to the entire team and look forward to returning.

We had an amazing trip at Grace Bay Club, one of if not the nicest Caribbean resorts I've been to (I've been to 9 total). Not cheap, worth every dollar. The breakfast was particularly incredible, fresh juices and extensive options, all complementary. It's a wide, low rise resort so the beach chairs are spread out, making it feel not too busy. Lunch service at the beach every day. The pools were also wonderful (3 pools total - we hung out at the adults only). The Inifiniti bar/restaurant was veryy nice, worth going to even if not staying at resort. Make a res ahead of time for dinner, walk in for drinks. Pricey. My fiance has dietary restrictions and they were incredibly accommodating with food. Only feedback - don't do Indian on Friday nights at the Grill. Shoutout to Tracy the waitress, Veronica the cleaning lady, and our masseuse first name M (forget the name). The spa is nice and clean, in a quiet space.

Location is great. In the middle of everything but still private. The concierge staff was wonderful! Tiffany, Narvey and Godfrey were awesome. They helped with reservations and taxis. It was our 25th wedding anniversary and they decorated our room so nicely. This was a dream vacation. They waited on us from the time we got out of the taxi from the airport until we got back in one to go to the airport. Highly recommend!

The good part of this hotel is that the beach is beautiful and not overly crowded. Everything else is just off and absolutely not worth what you are paying. The service is slow. Expect to wait 5-10 minutes for a towel unless you tip extremely well the first time. Staff has their regulars and those are the only people they pay attention to, unfortunately. The bar is beautiful, but the service is inconsistent. I was told to sit one place, then waited 15 minutes to be told I couldn't sit there. Upon arrival the welcome drink is nice, but then we were given a tour of the property and told we had to purchase a $100 lunch in a specific property restaurant without the chance to change or decide for ourselves, despite being told we could change but unable to do so because the staff had our luggage In our room the thermostat did not work. The first night we had non AC. When we asked for it to be fixed the room was set to 66 degrees and we could not change it. When asked to have that fixed we were told "the AC works" because the room was cold. And had to wait for it to be fixed two additional times before begging to just get a new room. More than once, breakfast buffet items weren't out 30 minutes into breakfast. I have traveled to over 70 countries and have stayed at many different levels of accommodations. I wouldn't expect this at a 2 star hostel in a developing country. Disappointment for sure, despite that gorgeous beach.

Literally, the most incredible trip we’ve ever had! Tiffany and Narvy were the absolute best concierges! They made our stay more than incredible. The entire staff on the entire resort was nothing short of amazing!