Amanyara

We stayed at Amanyara for 5 days and 6 nights. The room alone cost over $22,000 USD — yet this was the most disappointing experience we’ve ever had at a so-called luxury hotel. We often stay at hotels of this caliber, but this was our first (and last) time trying an Aman resort, supposedly one of the best. What a mistake. Arrival & Transfers: The disappointment started with the hotel transfer. For the price they charge, you’d expect comfortable, new vehicles — but they sent old, basic jeeps instead of the promised Suburbans. Definitely not what you’d expect for premium private transportation. Public Areas: It’s worth mentioning: the hotel grounds, public areas, restaurant, bar, and views are all stunning — there’s no denying that Amanyara is beautiful on the outside. Unfortunately, that’s where the positives end. Food: We chose Amanyara because we were traveling with a baby and wanted a resort where we wouldn’t have to leave the property for days. Big mistake — the food was absolutely terrible: dry, tasteless, poorly cooked, and outrageously overpriced. Meat, pancakes, basic items — all inedible. We ended up dreading mealtimes. Service: The service was even worse than the food. Staff were clearly untrained and disorganized. One morning it started raining while we were the only guests sitting outside for breakfast — not a single staff member offered to help move us. I had to carry my own tea and plates inside while they busied themselves collecting cushions from empty sofas instead. They still had the nerve to add a service fee. Room service was equally disappointing: food arrived in cheap plastic-covered plates, coffee came in scratched old pots, and cutlery was often missing. The minibar included a few complimentary sodas, but when we asked for extra Sprite one evening, the rude response was: “You have it in the fridge.” Obviously, we were asking because we’d run out — but they never brought more. Facilities: The rooms are old, basic, and far below the standard you’d expect for the price. For families, they placed a diaper pail in the bathroom — nice idea, except it was old and broken. Private Transport Incident: My husband booked the hotel’s private transport to a golf course for $200 USD. When he was delayed by 10 minutes waiting for his bill, the driver bombarded him with calls — and when he got to the car, the driver actually scolded him for being “late.” For 10 minutes! Unbelievable. Private Dinner: The only good meal we had was a private dinner, which cost $1,500 USD. When we asked why the food was suddenly excellent, the manager (Alex) just brushed us off and suggested that guests should leave the resort to eat elsewhere because “it might get boring to eat here.” What kind of answer is that? Maybe listen to feedback and improve your food instead? We overheard many other guests complaining about the food, prices, and poor service. By the end of our stay, we felt scammed. Amanyara felt like a robbery masked as luxury — a beautiful setting hiding terrible food, indifferent staff, and aging facilities. Never again. We will stick with other luxury brands that actually deliver what they promise. Im attaching a few photos that I took, I honestly didn't want to take photos of anything there, because of how disappointed we were, but here are some from the room dining

Question? is this property worth the price? It is soculdied, isolated and beautiful. The noise is minimal, the atmosphere is serine. If you need or want a peace of mind to recover for every day life. The food is ok (the red snapper and sushi is amazing) That staff are delightful and kind, appreciative for you being there. Why a 4 star? need more actives and interactions. PSA do not drive Anthony And Samantha Atlanta, GA

We had the most glorious and relaxing time here. The resort was perfect in every way for us. Quiet, secluded, stunning, great service, and we stayed in the most gorgeous glass pavilion room with an insane view of the ocean. Resort architecture is next level. No duking it out for pool and beach chairs. The most beautiful beach with lots of complimentary ocean fun (snorkeling, kayaking, paddle boarding). Spa was gorgeous and massage was incredible. Gym was big and had everything we needed. Loved riding bikes to get everywhere. Everyone who worked there was so lovely and accommodating. It was my birthday and they went out of their way to make it special. We’ve stayed in many luxury Caribbean resorts and this was next level. Would come back in a heartbeat.

Delta is once again flying non-stop to Turks & Caicos from Detroit and we were so excited to try out Amanyara. Although the most expensive resort we have ever stayed at, it was a special celebration for a once-in-a-lifetime experience. It turned out to be just that, although the worst experience instead of the best. After reading all the negative reviews on TA and Google, I had my agent send them to the resort. My agent expressed that we were not going to accept anything less than 100% luxury and pampering. We were assured that would be the case. It turned out that all the negative reviews were spot on. And I am suggesting to you that if you are reading my review and planning on going, cancel your reservation ASAP and book elsewhere. Unless of course, you are an influencer or spend your time on your cell 24/7 which most of the guests were. In less than 12 hours on the property, here is my short list: Villa 128, $5500 +28% Overlooks ocean, two lounge chairs. No WIFI by lounge chairs. Area not lighted at night so cannot use it No ice in room No outdoor shower in villa Not asked times for housekeeping Bikes not assigned, went to beach club and it was taken No signage for spa, gym, lobby anywhere on roads. Very confusing layout, easy to get lost and I did. No lights at night along path, must take golf carts everywhere Gym has a shower, no dryer or amenities Spa has no locker rooms There is no adult pool Main pool not lighted at sunset Beach club outdoor showers: No hot water, conditioner or towels. I was told they close at 5:00 Beach club restaurant: Wine 6x cost, average cocktail $35 plus all taxes. Small garden salad $28, average pizza $35, $71 for 7 oz. Yellowtail, no ahi available even though their fine dining restaurant features sushi. Employees not overly happy and know most of these concerns but nothing is ever done about them. Plus side: Well equipped gym Nice lounge areas Absolutely worse than all the above were the worms on the bed and floor. So gross and disgusting. And the bugs here are out of control especially if it rains. Upon arrival, there was not a single manager welcoming us, this knowing in advance our expectations. Bottom line: Just don't go. After seeing the prices in the restaurants, you will want to hop over to Grace Bay and eat at any other restaurant but alas, they charge $500 RT for taxi service so even that isn't an option.

Best hotel in the Caribbean. Great rooms all glass with amazing ocean views. Butler’s amazing and super attentive and anticipate the needs of the guests. Spa massages are the best. Beautiful tennis courts and great tennis pro. One night surprised us with a beautiful private dinner on the bluff near the ocean with large bonfire, food is great and has dramatically improved over the years, I do wish they would go back to larger bathtubs so can take a couples bath. They changed them to very small ones a few years ago. Overall we love Amanyara and can’t wait to go back in February. Recommend the resort highly as the best in the Caribbean.