The Ritz-Carlton, Turks & Caicos

I am a Platinum Elite member and ended up choosing the Club level as I was aware how pricey the food was and was not sure how much my daughter would want to drink. As it turns out, I wish I had chosen the comparable residence and just used the nice grocery store across the street. The property was beautiful-not sure about the comments about it being not as nice as other Ritz properties, We were upgraded to a one bedroom suite, which was lovely but the door slotted so did not keep out noise. While the service was excellent, I did have to request gluten-free options for my daughter at almost every meal until the last day despite making them aware at booking. The options were excellent at breakfast, usually quite good mid-day with always a lovely salad and the evening was much more hit and miss. If you are big eaters/drinkers probably worth it but if any dietary considerations not as much. We ate at the sushi restaurant in the lobby which was very average-from Santa Barbara so we are a bit spoiled for sure. The pastas and pizza from the pool restaurant were excellent and the coffee house was good.

Overall, our experience at the Ritz-Carlton was exceptional. I would like to specifically recognize Nicolas Hall, the beach attendant, who assisted with chairs, kayaks, and consistently went above and beyond to ensure my family had a great experience. I don’t often take the time to write reviews, but I sincerely hope this message reaches Nick because I was impressed by his genuine ability to connect with guests. He truly elevated our stay. He remembered my family each day, went out of his way to engage with us, and naturally became our “fun coordinator” on the beach. He even taught me the special beach handshake. His energy, professionalism, and attention to detail made a lasting impression.

Early in our trip I met Mario from Security. He spent so much time helping my family and I to understand the island from the perspective of a local. We visited the restaurants and beaches he recommended and they were great. Off the beaten path and very quaint. He put our interests first and it made for a wonderful trip to Providentiales.

it was so bad my family said they would rather sell our house then to ever come back

I had one of the best experiences ever in Turks. The weather, beach, views, food, and overall culture were top tier. And the service of the ladies and gentlemen at Ritz was exceptional, especially by Raheam Bastian. He was an amazing concierge, catering to all questions & needs, attentive, quick to act, and always maintained good energy…truly appreciate him