The Ritz-Carlton, Turks & Caicos

Just a quick review emphasizing how impressed and pleased we were when we stayed at the Ritz this past week. Starting with Adler greeting us upon arrival. He was very welcoming and went out of his way to give us a guided tour of the grounds. The pool and the attendants were fabulous. Specifically, Peter, MJ and Oliver. They went out of their way to make our stay relaxing and enjoyable with service beyond expectations. The restaurants on premises were fabulous, and the food was as impressive as the service. The location is in a perfect position right on Grace Bay where everything is within walking distance…shopping and other great restaurants. I would highly recommend this location for a fabulous and relaxing vacation.

Wonderful time, beautiful weather!

Beautiful property and the employees are amazing! If you go, you have to have the club! Raheem and everyone is awesome! Their rum punch is off the chain!!!! It’s so nice having service like that!

My husband and I had a truly fantastic stay at The Ritz-Carlton while celebrating my birthday, our wedding anniversary, and my recent achievement of becoming a licensed Georgia real estate agent. The hotel itself was beautiful and everything we hoped it would be, but what made our experience especially memorable was the exceptional service provided by the staff. From the concierge team to the wonderful staff in the Club Lounge, we were consistently treated with warmth, professionalism, care, and genuine hospitality. We felt seen, heard, and truly celebrated throughout our stay. Our concierges, Wenderson and Marioke, were extremely accommodating and made every effort to ensure that our requests were met. Their responsiveness and willingness to assist us added greatly to the quality of our experience. A very special thank you to Raheam and the staff in the Club Lounge, who went above and beyond to provide the elevated level of service associated with a five-star Ritz-Carlton experience. Their thoughtfulness, consistency, and commitment to making sure we were well cared for did not go unnoticed, and we sincerely appreciate everything they did to make our stay so special. I’ve yet to have a better crème brûlée. 😍 To the entire Ritz-Carlton team, thank you for helping make our vacation and celebrations so memorable. Your outstanding hospitality and white-glove service are a true reflection of what the Ritz-Carlton name represents. We deeply appreciate you all and look forward to visiting again. 🙏🏾 JR & Carol

We originally stayed at a neighboring property, but they made us sick by not paying attention to our food allergies or our down-feather allergies, despite communicating this several times. My mother wanted to leave the island completely, but on arrival I saw the Ritz-Carlton next door so I said we should try there. We usually stay at the Ritz in Grand Cayman, so we are familiar with the brand. Well, this Ritz not only provided us with Dubai or Mauritius level service, but this Ritz literally saved our vacation. I am writing this review on the plane ride home because I am so grateful for the service they provided us. I rarely write reviews anymore but this resort more than earned it. Brandy, the Housekeeping Manager, ensured that all our needs were met on arrival, including a feather free room. The room was not only safe for us but ready early! Noelia, the General Manager, made sure that everything was taken care of for us. The property and our room were gorgeous, well-maintained, and clean. The beach on the resort is perfect. I saw two stingrays in the ocean right in front of the hotel, and it’s a beautiful beach. The food was a true highlight for us. We have many severe food allergies and we generally expect to neither not eat well, or to get constantly sick. Not at this Ritz. I want to thank Edson, the head chef, for meeting with us as soon as we got on property and reassuring us that our experience here would be different. It absolutely was. We went from a nightmare to a pure dream. Chefs Evanson, Freddi, and Moorthi constantly checked in on us daily and even made custom meals for us. Thank you for the amazing pumpkin soup, freshest mangos, and cheese sandwiches. Elton (amazing memory!) and Kendra (she always gave us our favorite table) were also wonderful hosts at Coralli for breakfast and lunch. A big thank you to MJ and Wilnardo for doing an express clean-up job of a giant conch shell that I had given up hope on. They saw me about to return it to the beach after someone else failed to clean it properly, and they rushed to take care of it the night before we left. The spa was amazing. I highly recommend Janice and Armini for massages. Breakfasts were true feasts which is rare for us to experience. Some of our favorite meals we have ever eaten period were lovingly handcrafted by Chef Freddi, who made us feel like family the first night we arrived. Most hotel properties generally try to accommodate our dietary needs but then as each day passes more and more slip-ups occur, if they even try at all. But this Ritz-Carlton is a stellar resort, and each day only got better. Thank you again to Noelia, for treating us to a pool cabana, massages, and for gifting us a Ritz Lion for my niece back home. Thank you to Chef Freddi and Chef Moorthi for treating us to our final farewell dinner at Casa Nonna. We are Italian New Yorkers and this was some of the best Italian food we have ever eaten. Thank you for our complimentary mocktails from Michael at the bar. And thank you to Chef Edson for ensuring that even our in-room dining was customized and catered to our needs. (A first!) We will surely miss the level of service that we just experienced at the Ritz Carlton Grace Bay. Chef Moorthi and Noelia even walked us to our taxi when we left, and gifted us custom boxed lunches. I rarely eat that well on a plane, I was so thankful to not be starving like I usually am. What a Ritzy difference! Thank you for literally saving our mother-daughter girl’s trip! We will be back!