Traveled to Turks and Caicos with my husband and stayed in an ocean front room. The room was very spacious, spotless and the bed was so comfortable! The view of the beach and balcony was incredible. The resort is very nice and new, smaller than other RC’s we have stayed at which we enjoyed as we didn’t feel like we were in a massive hotel. The pool was great and there were no issues getting chairs in the shade. The beach was gorgeous and the ocean was calm and clear. Food at the resort was top notch as expected. We would definitely return. The only issue which is not the resort’s fault is that it isn’t safe to leave the resort after dark. There is definitely extra security around town and we left the resort daily to try out local coffee shops and restaurants in the area. There is also a grocery store across the street.

Absolutely beautiful hotel on a stunning beach. Great food and drinks, but the place will certainly be crowded in peak season. Hotel needs more food options to service guests. There are options for more food options nearby, within walking distance.

Ritz@ Turks should be on everyone's bucket list. I am here now (#3419) and can personally attest to wonderful dining, extraordinary room, and magnificent beach. The staff is well trained, speaks English, and delivers against high Ritz guest experience expectations. One major opportunity for advancing property: "the brown bricks on 3 separate pathways to the beach are dangerously HOT. I personally walked out to beach, bare foot and also had to walk back to hotel. I developed blisters on both feet from the burns. This is dangerous; it is a "liability" issue and either irrigation water or some type of heat resistant tile should be used. I tried to share this issue with Bonvoy Mgmt/cocktail party, but not sure it got to right mgmt resources. Please insure this message gets to General Manager.

Resort was amazing-all staff were friendly attentive and most helpful and the service was top notch at all levels. Chefs easily accommodated my food allergy and all meals were exceptional!! Would not stay anywhere else and hope to return. Shoot out to the chefs for going above and beyond by flawlessly accommodating my food allergy. Beach staff- Calvin and admer who made sure everyone was happy and comfortable at the beach. lobby lounge bartenders and Latoya at caralli restaurant and many more!! Perfect vacation!! Thank you so much

We just got back from 5 nights as a couple. We were upgraded to a 7th floor upon arrival. Service was top notch. We did not have any issues with food and drink service. The gym did seem small, but didn’t use it. The spa service was nice. All staff from the lobby, pool and beaches were friendly and attentive. We dined at Casa Nonna, which was not the most amazing italian meal but we enjoyed it along with the views. Overall we had a great experience and were pleasantly surprised despite many negative reviews we had read. Cons: no jacuzzi at the pool, turn down service only left dessert one day, when it got busy saturday we reserved chairs and they were taken when we got back to them (within the hour). Pros: friendly staff, walking distance to town ( we went daily), easy cab ride to good restaurants, fast food and drink service at the pool and beach. we will definitely be back