Windsong Resort

This place is amazing! We booked a 1 bedroom oceanfront suite and it was very modern, had everything you’d ever need (full kitchen, washer/dryer), and best of all the most amazing ocean views! Crystal clear water! We were in building 4 (newer building) not sure how the other one is but I’d highly recommend. Best of all the Bight Reef is right on the beach of the hotel and you can rent snorkel gear for $6/day, get right into the water and snorkel! No need to book any tours or boat rides (great for someone like me who get seasick easy).

Very clean and nice oceanfront room. Comfortable for up to 4. Great hotel but only one small resturant but pool and beach were great. Clearest water we have ever seen in the ocean. Plan to spend lots of money as its very expensive, more expensive than we expected.

This is a terrible resort! The staff are rude and make you feel unwelcome. Turks is already an expensive place for vacations, and your money will be wasted coming here. Book somewhere else where you won’t be treated like an annoyance. The food is mediocre, it includes a continental breakfast that is so bland we ended up making breakfast ourselves. Service is terrible and the bar can’t even make Shirley Temples for the kids. Do not book and waste your money here

Pros Great property Our room was very new, well furnished, very polished Awesome staff, friendly! Love the work out room especially openness, cleanliness and new peloton bikes Love the paddle board amenity always was available when I used Swim up discs in the water were nice Location was great Staff once again was amazing Cons We had a bad dining experience at your top restaurant, paid quite a bit for food that was served cold, asked waitress to cancel a drink order as my wife decided she didn’t want anymore, hadn’t been delivered yet and the waitress acted like it was a pain, had to ask for service everytime we wanted something. Unfortunately the cost of the dinner was never refunded, although it was clear the next day the staff had been talked too, so good follow up after lodging complaint w front desk. Expected dinner to be refunded, we cancelled our future reservation there based on terrible experience. Our bathroom shower wasn’t pitched correctly and every shower leaked into the bathroom significantly and sometimes into the hallway, we had to makeshift water barriers w extra towels One day our room was never cleaned, only received turn down service, room still had sand, no new tolls etc.

Our second time to Windsong in 4 years, and we have already booked a return visit February 2026 and here is why! The quaint feel of this resort and the retention of their employees provides a more exclusive feel than many other resorts I have been to. We originally booked at Ritz but I changed that after having a gut feeling our family would not get the same welcoming service and friendly feel as Windsong and I am glad I changed my reservation to Windsong for July 2025. From the check-in run by Annette and Butler service of Garey that provided so many exciting excursions we will never forget. Then there is the food and beverage staff from Alicia, Samuel, Marcson and our friend since 2021 Omar! I know I am leaving out so many friendly staff members but this is the best place and likely more family friendly than the others down Grace Bay! Can't wait to see everyone again in February.