The Fives Oceanfront

We stayed 8 days. The hotel is clean, quiet and beautiful. The walk into town is only 10-15min away, and by the time we returned on the beach side, we had walked almost 2miles, so a great morning walk. The sargasso is on the sand and in the water, but the week we were there, it was a small amount, and everyday there are workers clearing it out. The water is more brown in the areas where the sargasso is floating (almost like tea leaves sitting in water). The first 5-6 days the sargasso odor was very minimal, and only noticed (temporarily) if we sat on the beach. However, the resort sits next to a large dumpster that the sargasso is placed into, and by day 7-8, with the sun beaming on the dumpster, the smell was overwhelming, even noticeable on the street side of the hotel. By then though, we were heading back home. Otherwise the hotel is perfect for a quiet getaway, with a beautiful rooftop area. Every employee was friendly & helpful. Shout out to Yoe, Vini, and Luis at morning breakfast.

We visited the resort in August for our anniversary. We've been 3 times in the past, so obviously this is one of our favorite destinations. Weather was perfect the 7 days we were there. This is a very relaxing, no frills type of place. Pros : the view, the rooftop pools, each room is a suite, and the staff (especially Maria the ambassador) went above and beyond to make our stay enjoyable. Cons : the seaweed! We could not enjoy the beach even one day because of how dirty the waters were. Everyone told us this was seasonal, and the worst they have ever seen. I truly hope that's the case. Outside of that it was another memorable week in Puerto Morelos.

I came here for my birthday and upgraded to the penthouse (GORGEOUS). Worth it! It was exactly what we were looking for. We are balcony people so this was such a treat! Room was spotless and spacious. This was probably my best birthday yet! I got 5 desserts w/ staff singing throughout the day starting at breakfast and all the staff knew it was my birthday. They even came in my room and made a cute design on the bed. I was solo for the first 4 days of the trip so I feel like I really got to know all of the staff. Gabby on the beach - AMAZING and she truly made my experience special. So was Luis on the beach! Loved Yoe!! Some of my other favorites were Eli, Elvis, Abraham, and Fidel. Norma gave me one of the best massages I’ve ever had and I’ve easily had over $1,000. If you’re in pain, go to her! This is a small boutique hotel. My only “complaint” is that there is only 1 restaurant option per day basically but the food was good. Highly recommend going the all-inclusive route! If you are looking to relax, this is the place for you! I will definitely be going back.

I brought my family here for a couple of nights, and we absolutely loved the experience. The resort has a boutique feel with an upscale touch. Unlike many larger resorts, it never felt overcrowded, which made our stay even more relaxing. Our room was spacious with an unobstructed view, even with a city view, it was still amazing. While there's no buffet, the food at the on-site restaurants was excellent. I especially enjoyed the rooftop restaurant, where we caught a beautiful sunset, definitely a highlight of our trip. All the staff were incredibly friendly and helpful. Special thanks to Eli at reception, as well as Elvis and Chef Coxin at the RoMarley restaurant—they made our stay extra memorable. We’d love to come back someday!

My wife & I went to The Fives in Puerto Morelos, MX in May of 2025 and had a great time. The property is beautiful and the service was excellent. From entering the building through check-in, the lobby, interior/exterior, the property is fantastic. We had a side / partial ocean view and iot was great, the balcony is large & gave great views. We used the spa and the facilities / staff were awesome. The restaurants, Romarley & the rooftop Asian/sushi spot were great. Bartenders were very attentive. The beach access & beach were very nice, there was some sargassum but the staff kept the beach pretty clean. The shade from the building is awesome in the summer sun in the afternoon but that allows you full sun or shade based on what you want. The only negatives was that the Italian restaurant is only open a few days of the week and we missed that, it is apparently very good. A 3rd dining option would be good to be open each day. The proximity to downtown Puerto Morelos is about a 10 minute walk, either down the beach or on the sidewalk, it was very safe & no issues. Downtown PM offers a wide variety of restaurants / live music options that is very close. We also upgraded our membership & want to shout out to Ari who was awesome through the process & follow up since we left. We will be going back for sure !