The Fives Oceanfront

We spent four wonderful nights and five days at The Fives Oceanfront resort in a Junior Suite. It was a great experience. The staff, beginning with the concierge, welcoming staff, restaurant staff were all extremely courteous and accomondating. They were more than happy to help with any problem that came up. We checked in on Monday and had an excursion planned for Tuesday that left at 7am, same time the restaurants opened for breakfast. The staff arranged box lunches for us to be available at the front desk so we would not starve. The food in the restaurants, wait staff was excellent. A beautiful view of the moon rising from RoMarly's over the gulf. We were told there was also a gorgeous moon setting to be witnessed at the rooftop restaurant in the early morning.

This was our second time at the Fives Oceanfront and it was another excellent vacation. All staff are amazing. Special mention to the Ambassadors Mariel and Roxanne, the masseuse Noe and Gustavo who manages all programs. The food is consistently delicious. We will be back! And thank you for making this another wonderful holiday.

Just got back from The Fives Oceanfront. I recommend it for a relaxing, quiet getaway in the idyllic village of Puerto Morelos Mexico. To give some background on this review, we are an older couple that has visited both coasts of Mexico and want a quite getaway, not a party vacation. I don’t drink so I won’t comment on that. This was our first visit to The Fives Oceanfront although we were at The Fives Beachfront in Playa del Carmen last October. Upon arrival from a quick, 20 minutes, trip from the airport we were greeted by an ambassador, Roxanna, who checked us in. She asked if we would like to attend a sales meeting for their vacation club. We declined and never heard it brought up again. We were escorted to our room, which was on the 1st floor, an ocean view 2 room suite. The room had a jungle view, charming, but my wife insists on seeing the ocean. They did not have one available but promised one the next day. Inconvenient but we could wait. The next day we were shown to a stunning view of the ocean. Not direct but the veranda was large and view was great. The location of this resort is perfect for exploring Puerto Morelos, a small town I highly recommend. It’s a 10 minute walk to town where the usual sovereigns can be bought. But because of the significant expat population there is a large grocery store where everything is available. I also recommend eating at Pelicanos. Great Mexican seafood. Food at the resort was good, not super. Ala carte breakfast was very good with a choice of eggs, bacon (turkey), sausage, pancakes, waffles, etc. Lunch at the same venue (Ro Marley’s) had a wide choice of tacos, seafood, hot sandwiches, etc. Dinner at one of two restaurants was only okay. I do not recommend steaks. Like any Mexican venue, they have no idea what a quality steak tastes like. I can recommend the seafood which was fresh and good. Unfortunately they smother it in sauces which I think detracts from the taste. But it’s the staff that I have to rave about. Every time we had a small hiccup, they bent over backward to make it right. Im not one to point out personal. It always seems like it’s an insider review. But I have to point out ambassador Eli. He saved the day. When we were leaving and at the airport, I discovered I had left our passports in the hotel safe. He arranged for a cab to bring them to us (for a fee). Wouldn’t be writing this review without him. Please give him a raise.

The hotel was beautiful. Spacious, modern and in a great location (right on the sea, in a quiet location but only 10 mins walk into town - bars, restaurants and live music). The staff were all lovely. The suite was very spacious and had a veranda complete with hot tub and loungers. The hotel restaurants were good although the choice was not extensive. We had a great week there. I gave 4*s due to two issues, - there was a kitchenette, complete with microwave and electric hob. But this was useless because there were no pots, pans, cutlery or kitchen implements. Perhaps the hotel could consider having a ‘kitchen set’ available for hire? - the four wines (2 white, 2 red) that were included in the ‘all inclusive’ package were quite poor in quality. There were bottles of wine available but these were extremely expensive.

Excellent boutique hotel with optional all inclusive that we took advantage of. From the moment upon arrival the staff were incredibly attentive and were always friendly. We spent a lot of time getting to know the servers, bar tenders and butlers. All of them were top notch, and totally made our stay fabulous. From booking excursions, dinners and transfers they were always floating around to make our stay great. The food at this resort was excellent, however due to the boutique hotel size there are limited restaurant options, but we enjoyed every meal. There was the seaweed however the resort has employed people to clean the beach in front of the hotel, and they worked non stop all day and it showed! While not technically adults only there were very few children here because of the lack of children amenity’s which our group was happy about. Would I return, yes!