Waldorf Astoria Cancun

Puerto Morelos, Mexico

9.4 First Class
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About the Hotel

Waldorf Astoria Cancun is a shimmering oceanside luxury resort set amongst verdant-green mangroves and just 15 minutes from the Cancun International Airport. Our 173 luxurious rooms and suites combine elegance and refinement, each with a private balcony and soaking tub. Relax along the 100 acres of picturesque private beaches, in a cabana by one of our two pools, find solace in our 21-room spa and salon, indulge at first-class restaurants and drink in bars with menus crafted by consummate connoisseurs. An oasis within an oasis, our spacious and tranquil spa is dedicated to helping our guests reinvigorate. The spa features 8 indoor and 13 outdoor treatment rooms, salon, sauna, steam room, ice fountain, relaxing pool and a locally inspired spa menu that integrates Mexican healing traditions with rejuvenating native ingredients.

Location

Waldorf Astoria Cancun
Carretera Federal Libre 307 Cancun-Tulum
Puerto Morelos, Mexico 77580

Nearest Airport: CUN

Features and Amenities

  • General Information
  • Non-Smoking Property
  • Pet Friendly
  • Handicap Accessible Facilities
  • Dining
  • Restaurant
  • Bar
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Fitness Center
  • Outdoor Pool
  • 24-Hour Front Desk
  • In-Room Amenities
  • Air Conditioning
  • WiFi
  • Activities
  • Kayaking
  • Nature Walks
  • Bike Tours
  • Paddleboarding
  • Business
  • Meeting Rooms
  • Business Center
  • Nearby
  • Beach
  • Interests
  • Beach
  • Hotels
  • Signature Perks
  • Spring Break
  • Spring Getaways
  • Summer Getaways

Reviews for Waldorf Astoria Cancun

Amazing experience. Will be back!

TripAdvisor Traveler Review Rating Reviewed 11 hours ago

It was very clean, the staff was friendly and accommodating. They are baby friendly. We will definitely be back. When we arrived at the airport they had a car waiting for us and the drive was a short 10-15 minutes to the property.

Andrew F


Anita is an Exceptional Massage Therapist!

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Anita was my massage therapist and also provided my facial. She was exceptional! I have had many massages in my lifetime and the one she gave me was the very best. I unreservedly recommend her!

TJ7334 - Effingham, Illinois


5 stars! Cant wait to come back!

TripAdvisor Traveler Review Rating Reviewed 4 days ago

Our stay at the Waldorf Astoria Cancún was absolutely incredible! We traveled as a family of three, including our 4-year-old daughter. From the moment we arrived, the beauty of the hotel’s aesthetics and décor took our breath away—elegant, modern, and truly world-class. Every space feels thoughtfully designed, creating a serene yet luxurious atmosphere. The staff here set a new standard for hospitality. Everyone we encountered was exceptionally kind, friendly, and attentive, always going above and beyond to make sure our stay was perfect. Special thanks to Ale & Angie for making the kids’ activities so fun and engaging, Brandon in the gym for his warm and professional guidance, and Rafael at the Peacock Alley bar for outstanding service and unforgettable cocktails. The waiters at the restaurants and the pool attendants also deserve a huge shout-out—they made us feel cared for every single day. This is the kind of resort where every detail matters, and it shows. Whether you’re here for family time, relaxation, or just to enjoy the stunning design and service, you won’t be disappointed. We can’t wait to come back!

127evanb - Atlanta, Georgia


Spa

TripAdvisor Traveler Review Rating Reviewed 6 days ago

I have one of the most relaxing massages done by Anel so far. The whole experience is amazing, I truly feel so much relieved afterwards.

yu g


Spa services

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

I enjoyed the Spa. Deborah was gave the most an amazing massage. She targeted the specific areas of concern. I left feeling so relaxed and peaceful. Thank you Deborah!

Alexandra S


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