Waldorf Astoria Riviera Maya

This resort was excellent. Rooms and common areas were spacious and spotless. All staff were top notch; friendly, helpful, and knowledgeable. Bellmen, Alejandro and Eduardo, were always smiling and willing to go above and beyond. I highly recommend staying here.

We had a great experience at the Waldorf Astoria in Cancun. We had the hotel arrange a pick up from the airport, and it was only about a half an hour drive. Once you get to the property, it’s very secluded so we chose to stay on property for our entire stay. The food was truly excellent, and we especially enjoyed dinner at Malpeque - highly recommend their fancy cocktail and the sea bass! I am a big fan of mezcal, and we did a great mezcal tasting with Jorge, highly recommend! I’m also a big wellness girlie, and their wellness director, Veronica, offered multiple classes in a day. We did an amazing morning 7am class on the beach, and I did a class in their beautiful secluded studio. I also did a great and challenging strength training class with Brandon, which I would recommend as well - he was a great trainer! I was so happy they offered so many classes, and I definitely recommend to take a class in their studio because it allows you to see a whole other portion of the hotel that you will only see if you either go to a studio class or to the spa. The staff was great - we got to enjoy our time by the pool and walks on the beach. The beach is pretty small and there was a lot of seaweed when we were there, but you can walk on the sand along the surf. The hotel is also stunning, and our room was spacious and beautiful, with a hot tub on the balcony and a shower that can be used as an open air shower. When you leave, a helpful tip is that you can just simply call an uber and that will save a ton of money compared to reserving a car or a cab. The only thing to know is that you must tell the hotel the info for the uber or they won’t let them on property - they really go the extra mile to keep everyone safe and secure. I would definitely come back here - it’s a very simple trip, a quick direct flight from the States, and you don’t have to plan ahead to have a great trip when you stay at the Waldorf.

We had no idea that the property has so many fun craft activities on a daily basis! Esperanza was leading every craft that we participated in and was such a pleasure! She really made our day by spending time crafting with us. And we love all of the little handmade things we now get to take home!

The Waldorf Astoria Riviera Maya has been so great! We signed up for yoga that was with Veronica and she is one of the wellness instructors. She was so welcoming and easy to be comfortable around. Being able to chat and get to know her aside from the class. The Waldorf has so many amenities that you should make sure to take a look at and dont be shy to ask about. The staff have been so amazing.

We had a lovely stay with our two young kids (3, 7). Kids activities were great, and they both loved the pool! Access to snacks between meals was the only difficulty. Veronica the yoga instructor was wonderful! Classes were slow paced and soulful, she was very attentive to each persons abilities and experience. Highly recommend!