Waldorf Astoria Riviera Maya
Puerto Morelos, Mexico
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About the Hotel
Waldorf Astoria Cancun is a shimmering oceanside luxury resort set amongst verdant-green mangroves and just 15 minutes from the Cancun International Airport. Our 173 luxurious rooms and suites combine elegance and refinement, each with a private balcony and soaking tub. Relax along the 100 acres of picturesque private beaches, in a cabana by one of our two pools, find solace in our 21-room spa and salon, indulge at first-class restaurants and drink in bars with menus crafted by consummate connoisseurs. An oasis within an oasis, our spacious and tranquil spa is dedicated to helping our guests reinvigorate. The spa features 8 indoor and 13 outdoor treatment rooms, salon, sauna, steam room, ice fountain, relaxing pool and a locally inspired spa menu that integrates Mexican healing traditions with rejuvenating native ingredients.
Location
Waldorf Astoria Riviera Maya
Carretera Federal Libre 307 Cancun-Tulum
Puerto Morelos, Mexico
77580
Nearest Airport: CUN
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Handicap Accessible Facilities
- Dining
- Restaurant
- Bar
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- Outdoor Pool
- 24-Hour Front Desk
- In-Room Amenities
- Air Conditioning
- WiFi
- Activities
- Kayaking
- Nature Walks
- Bike Tours
- Paddleboarding
- Business
- Meeting Rooms
- Business Center
- Nearby
- Beach
- Interests
- Beach
- Hotels
- Signature Perks
- Spring Break
- Spring Getaways
- Summer Getaways
Reviews for Waldorf Astoria Riviera Maya
Avoid at any cost
Still here at the moment. And unfortunately staying 3 more days. If you can ho elsewhere. It’s a rip off and top that with horrible service and and added 20-25 percent service fee, how’s that for a tourist trap ? A five star resort dimming and nickeling you and even if you are happy to pay - there is ZERO CARE OR RESPECT TO GUESTS. I would stay away and go elsewhere where guests are valued. Pool service issues. Breakfast issues. Sunbeds issues. No boutique no store to buy anything g extra you have forgotten. Toiletries in the rooms are absolutely zero quality. And housekeeping is as bad as pool service.
LoreShiMiami - Miami, Florida
The best stay!
Beautiful hotel, good food, top tier service. Esperanza and Cinthia were very attentive with the craft activities for my child and every one else
Nataly R
Wonderful holiday stay experience
Our stay at the resort was beautiful! State of the art amenities and a very elevated experience! Few things can be done better like give complimentary specials for our family celebration occasions. We chose to spend our time here for our wedding anniversary but we didn’t get any such thing that made it special except a hand written note. We attended the yoga session by Veronica Estowillo and she was amazing in taking us through the routine!!
Nilu K - Dublin, California
The resort is beautiful and peaceful with nice pools and a gorgeous ocean view. Nice connecting rooms. Great service.
We loved our stay at the Waldorf. We have three teens and the connecting rooms were perfect. There is no game room or activities for teens so bring books, cards, footballs, etc. Food was very good but odd limited to two dinner spots. The final day emergencies started late by the pool and ordered late lunch for dinner. Beach and pools are great. Service is wonderful. We went into Puerto Morelos for dinner one night Punto Corcho, which was great and not too far! Best meal ever - that place had a Michelin star got good reason. We used Uber XL because it was so much cheaper - just make sure to give information to the desk so they let your driver in.
Sarah8599 - Oak Park, Illinois
Truly exceptional stay
We had an excellent experience at the Waldorf Astoria Riviera Maya, the service was fantastic. We particularly appreciated the Bell Staff, Jorge-Manuel brought me a cold towel and water when I came back from running. We loved the housekeeping staff too, Paula took such great care of our room, even folding our eyeglass microfiber cloth!
chortm - Houston, Texas
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