Waldorf Astoria Riviera Maya

My husband and I are here for a business trip. We got the couples Hikuri Ritual & massage. Out of this world🙏🌸 Deborah & Itzel are amazing!

Our stay at the Waldorf Astoria was amazing! The food was excellent! The rooms were beautiful! The pools were great! The gym had what we needed! The beach was good the first day but then the seaweed got bad the following days but we still had the best time! One of our favorite things to do was the craft time! They had excellent options and Esperanza & Cinthia were the best! They are so creative, patient & helpful! We just love our crafts we made so much & we will keep them forever! Honestly what made our trip so great was the staff! From the moment we arrived! Antonio greeted us so nicely then Fernando was so kind & inviting when we entered the hotel. Manuel helped us with our bags & we saw him most days. He was so helpful! We loved talking to him! We got to see Antonio most days too but sadly missed him on our last day. We loved talking to him as well! Cesar in concierge was so helpful & went above and beyond! Chaya restaurant had the best food! The hostess Kara was so joyful, helpful and amazing with kids! The chicken dish at JA’O was the best we have ever had! The pool bar had amazing drinks & tacos! The pool attendants were just so great. They went above & beyond as well! We will miss this place & are so bummed they are going to be adults only because we totally would come back. The staff really makes us want to come back! ❤️🥹

This is an amazing place to stay. The food was delicious and the building was beautiful. It was very peaceful since there wasn’t many guests, which was really relaxing. Esperanza and Cinthia hosted great art workshops, including clay making, water painting, and other art activities. I went to their workshop everyday there. Luis provided amazing service at the pool. He made sure my family had everything we needed and made sure we had an amazing time. We also did a morning maya salutation and yoga. That was such a great spiritual start to the day. Food was delicious at every spot. There’s only three restaurants and the pool bar so the food might be repetitive for a longer stay. However, it was perfect for our four night stay.

Esperanza was amazing! She went above and beyond to ensure we completed our project. Felt like true artists. Great experience during our honeymoon. We had such a vibrant group 😊

My wife and I stopped by Peacock Alley for espresso martinis during our stay, and Sebastian truly made the evening. Not only does he mix an outstanding drink, but his genuine hospitality stood out. He took the time to talk with us about Mexican culture and shared some excellent, in-depth knowledge about tequila that you just won't get from reading a menu. If you’re at the Waldorf Astoria, definitely pull up a chair at Sebastian’s bar—first-class service from a great guy.