We spent five nights as a family (2 older adults and 3 young adults) at this beautiful hotel. The views of the fjord, which can be seen from every room, are spectacular. The rooms and beds are very comfortable and bathrooms have tubs and showers. The food is extraordinary - meat, fish, vegetarian and they are hyper -aware of all dietary restrictions. We chose the full experience so all meals and activities were included. The guides were excellent, especially Christian and Diego (with whom we went puma tracking - very steep extra charge but we did spend nearly two hours following a mama and her cubs), Gonzalo (tour and short easy hikes in Torres del Paine NP), Pablo (two strenuous hikes - including a 13 mile round trip to the base of the Towers). We also had a cooking class with Fransisco and a bar tending class with Jessica and G-----. The fall is a great time to visit Patagonia - few tourists, leaves are changing, snow is on the mountains and the weather is exhilarating - not freezing but no summer heat!

What a great location. In a way you sleep in a museum. All rooms have a great view. Really nice restored and you feel the history. The restaurant and also the bar looks really nice, large fire. It is wise to take your jacket when going from your room to the dinner place, it is on the way a bit cold, I can image the space in between is not heated as that is the museum. I love the heated floor in the bath room. only I missed that when I had to use the toilet. In there the floor is not heated. But large and beautiful bathroom

Excellent and unique experience. The staff operates at a top level and will be sure that your stay is enjoyable. Tours are offered from the hotel but we had hiked for 5 days and simply enjoyed the comforts of the property. Although the industrial history is maintained in the architectural design, the rooms are warm and comfortable. Wonderful.

Absolutely outstanding property. Amongst the best hotels/resorts that I've ever stayed at in the world. Incredible service. It is a short ride from the Puerto Natales airport. A few highlights: - outstanding service - terrific dining experience, great food and service - very cool bar - museum in the old cold storage business - gorgeous setting

There is nothing like arriving at The Singular. Outside you see the rustic brick buildings of a slaughterhouse and processing plant. Inside you see how steam was made, refrigeration first used, and animals processed. You get to stay inside a museum! The views are breathtaking--and this is before you even go on expedition. All bedrooms face the water. The bar area is full of sink-in love seats, a roaring fire and excellent servers. The food is outstanding. The guides are above and beyond the best--and I have travelled the world. It may take forever to get to Patagonia, but once you arrive, you'll wonder what took you so long.