One&Only Mandarina

Review is based on comparing to other hotels of similar caliber. The food is average. The service is average. The room, the grounds, the pools, the spa, amazing! Definitely experience it at least once!

We chose the O&O Mandarina to celebrate our 25th wedding anniversary. Everything from start to finish was superb. The Premier Panoramic Treehouse and the grounds were truly divine. In saying that, the star of the show was the service. The people were so friendly and willing to go above and beyond to make our stay memorable. Shout out to both Jorge and Lluvia for their exceptional service. Although not expected, a friendly tip from time to time is always appreciated. We were able to eat at all the restaurants and the food at each was delicious…good portion sizes as well. As mentioned in previous posts, the food and drink are pricey. Just be prepared to budget around $500-600/day for food and drink (depending on how much you drink). Overall, the resort exceeded our expectations. In saying that, it is a snoozer resort. There is no entertainment or lobby bar like you might experience at other high-end resorts in Mexico. That could be a plus for many. From a demographic perspective the crowd during our stay was mostly adults 25-50 years of age. Some tips to consider: 1. The “buggies” or golf carts are quite timely. Just give them 15 minutes. It’s simple to order them in advance via the app. It’s generally a 5-10 minute drive to get from one place to another…not bad at all. It poured every night around dinner time. The buggies are covered and no one got soaked. 2. As mentioned earlier, the resort is quiet. Head over to Allora beach bar between 2-4 PM. They have 2 for 1 happy hour on margaritas and Aperol Spritz. The staff over there is very friendly and the drinks are great. 3. Bugs are a thing here. I mean you’re in a jungle. In saying that, they have insect repellant in the room, on your patio and at the pool. The first few days the breeze was up so we didn’t feel much, but once it dies down you will get bit. Just plan accordingly…like sunscreen. In summary, this is a special place that does come with a premium price. In saying that, the resort and the staff made it worth every penny (or Peso).

We cannot say enough about our stay at One&Only Mandarina! We were celebrating our 30th wedding anniversary! The entire staff made sure to wish us a Happy Anniversary every chance they had and had so many wonderful surprises our entire trip! Our room took our breath away! We booked a treehouse and were upgraded to an ocean treehouse. What a thoughtful surprise! The staff took care of us better than we could have imagined… from our hosts, the buggy drivers, the waitstaff, all of the staff, they made us feel like we were family. The food was delicious! Breakfast at Alma each morning was so good. You can choose from the menu or buffet or both. Carao was a true dining experience. The Jetty Beach was a great place to relax and be pampered. We were there during the rainy season and loved watching the thunderstorms in the evening. The lightning displays over the ocean were mesmerizing! The jungle came to life with each storm. We cannot say enough wonderful things about our entire trip! We felt well taken care of and were truly spoiled! We hope to be back very soon!

Love it so much. It was our 2nd time at OO Mandarina and for sure will be back. This is the place of our engagement 3 years ago. This time we were reviving so much memories and the quality is excellent.

My husband and I spent three days here and it was a magical stay. The service is excellent, everyone goes out of their way to ensure that you are having a great time. Staff are friendly and helpful, the property is immaculate. There’s a reason this property is one of the top 50 in the world. Our room was stunning. We were perched on the cliff side overlooking the ocean. The views were unbelievable and we really enjoyed our own private plunge pool. Our butler and drivers were all excellent. Special shout out to Julio and Guillermo, and many other others who made our stay so special. We did zip lining, had massages at the spa (amazing!!), visited the horses at the stable, and relaxed beach side. Everything was perfect! Thank you for making our trip so wonderful, and all the attention and detail that goes into keeping the property so beautiful. We can’t wait to return!