Villa Premiere Boutique Hotel & Romantic Getaway

We had an incredible week at Villa Premiere. It’s a beautiful hotel and a great location in Puerto Vallarta. All of the staff were welcoming and offered excellent service. Special shout out to Paul at the pool and Alejandro at the pool bar. They treat you so well. We will be coming back soon.

Great service, amazing and fresh food, gourmet cocktails, and soothing spa amenities. All 3 restaurants served incredible food, we had octopus each night and the duck from La Corona was superb. Diana gave one of the best massages I’ve ever had and the spa facilities were tranquil. We loved the master suite, with a choice of indoor jacuzzi tub or the larger tub outside on the balcony. We traveled for our honeymoon and the kindly sent up chocolate oversee strawberries and a bottle of Cava to welcome us.

Villa Premiere is truly a 5-star hotel. What stands out most is its dedicated staff. No request is too small. Paul at the pool is the stand-out. He remembered our names and where we were from. He found us pool chaises in the shade and Bali beds on the beach, and checked on us to make sure we were happy. The rest of the staff are equally helpful -- at the pool, the bar, the concierge desk, the front desk, the bell stand, and the maids. The location is terrific -- 20 minutes from the airport and an easy taxi ride to Zona Romantica (or 1 mile walk along the Malecon). We loved the neighborhood with lots of restaurants and shops. We did not do the all-inclusive plan as we wanted to sample several local restaurants. Reviews to come on those spots. We had breakfast at VP once. My husband loved the egg dish; I thought the salmon Benedict was fine, not extraordinary. We ordered sandwiches and drinks at the pool a couple of times, and they were very good. Our one room service meal was ok, but it took an hour to arrive. My husband enjoyed his massage at the spa which came with a significant discount. The rooms (are spacious, well-equipped and comfortable. They are all ocean-front with balconies. The pillow menu was a nice touch as was the choice of scents. There were yummy treats every night -- chocolate covered strawberries and champagne (part of our package), truffles and cognac, cookies, and Ferrer Roche chocolates. Yoga on the deck was great. The shade made is doable, and we were surprised by fresh juices and fruit when we finished. Yoga at the nearby Buenaventura (sister property -- they alternate days to host) was very different. Hot on the sand, mats were late and no drinks. We used the bicycles once. Nice to have them for a quick jaunt to a grocery store and ATM. They were fairly new and had baskets and a lock. Two items that disappointed us: check-in took a long time (45 minutes), because there were only 2 staff handling check-in, and both were busy. We never got our welcome massage or drink. And we agreed to the vacation package sales presentation in exchange for several discounts and credits. We were told the presentation would take 90 minutes including breakfast, but it lasted 2.5 hours, a waste of our time on vacation. The positives far outweighed those minor negatives. We highly recommend the Villa Premiere.

Service level was absolutely amazing in every aspect. Truly enjoyed our time here, wish we had more time! The hotel itself is beautifully located and again the staff were 10/10! Including Paul at the pool, Alejandro at the pool bar, and Jose at the La Ceiba restaurant !

A wonderful boutique resort with the best location and service. I can honestly say the staff here is the best I’ve experienced in 13 vacations to Mexico! Attention to detail is second nature to them. Trust me, you’ll love this place! There are so many great things I can say. Feel free to send my questions. Note: Paul at the pool … and everyone… will take care of you!