Libertador Lake Titicaca Puno

We had a wonderful stay at Hotel GHI in Puno, enjoying warm hospitality, a comfortable room, and breathtaking views of Lake Titicaca. The entire staff was attentive and welcoming, with Luis Angel, our dinner server, standing out for his professionalism, genuine smile, and willingness to accommodate special requests. The buffet was another highlight, offering fresh, delicious food and an impressive variety of Peruvian dishes, local trout, pastries, fresh fruit, salads, juices, and gourmet drinks. We highly recommend Hotel GHI and would gladly stay again. We booked a Spa service and boy was it great, best we’ve had in a while and highly recommended.

Excellent views, amazingly delicious food, I was very lucky Eduardo was my server, made me feel very welcomed and took care of our needs with a great smile and service and answered all my questions and inquiry about the food and drinks

Room very comfortable with a great view across the lake. General decor perhaps a little dated. Food in bar was disappointing but breakfast was reasonable.

The highlight of this hotel is the staff . They go out of their way to assist and be helpful . The best example of this is Johann at the front desk . He went over and above with his assistance and helpfulness . The Hotel should be proud that it has him as an employee Unfortunately the whole experience is let down because the hotel is tired and run down . Rooms are old fashioned and need a new fit our , our room for example had a cracked basic towels which had seen better days and hairdryers that don’t work very well.

The location of the Hotel was excellent, offering views over Lake Titicaca. The food was very good and the service in the restaurant matched the food. Our room , if a little tired , was very clean and the bed was comfortable. But what put this Hotel in a different class was the help me and my Partner received when we discovered that we were in danger of missing our Inca Express coach to Cusco due to a misunderstanding on timings. The reception team liaised with my tour operator and the Inca coach staff and managed to get them to wait for us in a convenient location. The hotel then provided transport and a driver to get us there. The driver did an excellent job in getting us through the traffic quickly to the correct location, whilst keeping the coach driver informed of our progress. Our sincere thanks to Johan, German and Durssi for their fantastic help .