Eden Roc Cap Cana

Carmen María and Andy took such good care of me at Reva Bar. They are so upbeat and fun. I came by myself for business and they were so welcoming. Overall all the staff is really great and friendly here. You have to try the mezcalita cocktail it’s delicious. They have live piano music as well. I can’t wait to come back!

Our stay at Eden Roc Cap Cana was incredible, and a big part of that was our butler, Hill. From day one, he was attentive, kind, and always one step ahead of what we needed. Everything felt effortless thanks to him, and he truly made the experience feel personal and special. Eden Roc is beautiful, but Hill’s service is what made our trip unforgettable. We can’t wait to come back.

Location and property were amazing. It was easy to get to. The service was excellent and Alberto truly made the trip incredible. A couple of cons…. They charge for absolutely everything. Bring the free water from your room or you will get charged $9/bottle. Also, make sure you ask if sometime is included or not. We did a wine tasting. I am pregnant so they brought us a non-alcoholic drink and a glass of water and charged us extra for it. The only other con was the hostesses at the Blue restaurant were not friendly. I will note these were the only staff we interacted with and had a poor experience, everyone else was eager to help, delightful to be around and lovely. Overall, I would return to Eden Roc Cap Cana in a heartbeat. The villa we had was amazing and it was a great experience. Just note, nothing is free.

Eden Roc Cap Cana Truly is a 5 star experience! Mr. Hill, our person Concierge, took care of us during our entire stay. We did not have to worry about anything! We could not recommend this resort more! Ask for Hill!

After some initial communication challenges before our trip, Eden Roc Cap Cana completely redeemed themselves and delivered a truly five-star experience for our family Thanksgiving stay. Once we arrived, everything exceeded our expectations. What made this trip so special was the outstanding villa staff, who went above and beyond every single day: Hill, our butler, was absolutely phenomenal. He anticipated our needs before we even asked and went out of his way to make sure every day was perfect. He was especially wonderful with our son, showing genuine care and attention that made our family feel truly at home. Juan Pablo, our dedicated server throughout the stay, was attentive, professional, and warm. He made every meal seamless and enjoyable and ensured we were always well taken care of. Chef Ishmael deserves special recognition, every single meal was a five-star dining experience. The food was exceptional, beautifully prepared, and tailored perfectly to our family’s preferences. Pillar kept the villa immaculate and made sure we were comfortable at all times. Her attention to detail and care did not go unnoticed. Because of this incredible team, our Thanksgiving vacation turned into an unforgettable experience. We loved it so much that we’ve already booked our return for next year, and we truly can’t wait to come back. We are so grateful to everyone who made our stay memorable and would absolutely recommend Eden Roc Cap Cana.