Eden Roc Cap Cana

⭐️⭐️⭐️⭐️⭐️ Our honeymoon at Eden Roc Punta Cana was the kind of experience that is difficult to put into words. The setting is breathtaking, the food is exceptional, and every detail feels beautifully considered, but what truly makes Eden Roc extraordinary is the people. We have stayed at beautiful resorts before, but we have never encountered this level of genuine warmth, attentiveness, and personalized hospitality. We left feeling not simply like guests, but truly cared for. Before we get into everyone who made our trip special. As a Florida native who is aware of Sargassum season. Please note travelers - this is an effect of global warming that everyone in the Caribbean experiences. It’s out of any man’s control. This hotel works effortlessly to control this, but can only do so much - please note the seasons of algae bloom and know this is normal. If you don’t want to see it, choose a different time to visit or be alert that you will see this in summer months. On the plus side. The resorts will be at lower occupancy as a result so it’s almost like you have the resort all to yourself! So anyways back to the magic! A few people made an especially lasting impression on us for our honeymoon: Adonis, our butler, was exceptional from the moment we arrived until the moment we departed. He somehow made every request effortless, arranging itineraries, appointments, personalized dinners, and romantic turndown surprises with incredible attention to detail. He is fluent in English and Spanish, which was especially appreciated by my husband who doesn’t speak a word of Spanish, and his warmth and responsiveness made our honeymoon feel completely seamless. Adonis is truly a gem. On our second day, we visited the driving range and met Cristian, the golf manager, and Camilo, who quickly became my husband's golf godsend! 😂 We are athletes, but definitely not golfers, and they spent time patiently helping us with our swings, form, and overall game. They never once made us feel inexperienced or silly for wanting to learn. Instead, they made us feel encouraged, welcomed, + genuinely celebrated. We laughed so much and left with a new appreciation for golf. A couples massage is an absolute must. Giselle gave me one of the most incredible massages I have ever experienced—her hands truly felt like a gift from heaven. I may have fallen asleep more than once because I was so deeply relaxed. My husband had Ruth, who gave him an equally wonderful experience. We left feeling relaxed, refreshed and at peace. As someone raised in a Jewish upbringing, we were especially touched by the thoughtful kosher accommodations. Alain, the kosher chef, was incredibly knowledgeable, kind, and attentive to dietary preferences. Having access not only to wonderful kosher meals but also full Shabbat dinners if requested was incredibly meaningful. The food was outstanding, and his genuine care made us feel so welcomed. He also speaks 4 languages! For our honeymoon, we arranged a private ocean terrace dinner with Sergio, and it became one of the highlights of our entire trip. He created the most beautiful setting, kept us laughing throughout the evening, and made everything feel effortless. His presentation of the pineapple Alaska dessert was stunning, and delicious! He also introduced us to mamajuana, giving us a little taste of Dominican culture that made the evening even more memorable. Our final night was a private beach BBQ, where Hugo, the beach manager, stopped by to congratulate us and personally ask how we were enjoying everything. His warmth was wonderful, and discovering that we share a connection to my family's hometown in Mexico made the moment even more special. Dari, who served our dinner, was equally fantastic—kind, attentive, funny, and even offered to take photos for us. These are the little moments you remember. Angel the bar manager also stopped to speak with us making our experience feel so bespoke. Their dedication to excellence is unparalleled. We also had the pleasure of meeting Sara and Asia, two lovely Italian interns whose warmth and hospitality immediately stood out. Sara welcomed us upon arrival, while Asia brightened our mornings at Blue Grill. Both were incredibly thoughtful and sweet. Teo in the gift shop was the sweetest woman ever, and ho was so helpful with all of our many questions, educating us on the artist of most of the items there as well as the story of sustainability behind it. Jose our server along with Dimitri in Mediterraneo restaurant set the tone for our first meal and truly made it so romantic, recommending the walk down to the cenote post dinner to cap the evening so beautifully. And then there was Blue Grill, where we began every morning. Elisabeth remembered where we liked to sit and what we liked to eat. Milton continually checked every table to make sure guests were comfortable and cared for. Luis M. had us laughing and smiling as he sang during breakfast - nothing but genuine warmth and kindness. But Daniel, our breakfast server, deserves a special mention and the best for last. There simply aren't enough words. He remembered everything, our food, drinks, preferred table, and even who we were. More importantly, his kindness extended to everyone around him. As two people who love hospitality ourselves, meeting someone like Daniel reminded us why this industry is so special. He is the kind of person you remember long after you leave and the kind of person we will truly miss and remember for our lifetime. We know we haven't mentioned everyone by name, and for that we apologize. From room service and turndown to every meal and every interaction, we were continually impressed. Eden Roc Cap Cana is undeniably beautiful and luxurious, but luxury is ultimately about how a place makes you feel. During our honeymoon, we felt celebrated, understood, and genuinely cared for. We don't know when we'll be fortunate enough to return, but we would do it all over again in a heartbeat. This hotel gave us more than a beautiful honeymoon.. it gave us memories and people we will remember for a lifetime. Five stars hardly feels like enough. ❤️🌴 we love you all and will miss you dearly. Sincerely, your Miami friends.

I am only putting 5 stars because of the service. Danial and Asia from blue were truly what made this experience special. They were so nice and every morning they always had a smile on their faces coming from a person who isn’t a morning person. I knew if they were at our service everything would be perfect and it was.

Top to bottom, a memorable trip for me and my wife. Junior and Sara were the best!

My husband and I had a lovely stay at Eden Roc for our anniversary. We would highly recommend the property to couples, especially those celebrating special occasions or looking for a romantic getaway. The hotel property is beautiful and tastefully done. We stayed at one of the oceanfront bungalows which was spectacular, had its own pool and was very spacious. But where Eden Roc particularly excels is at helping create “special moments” to celebrate our anniversary. We were greeted with champagne and a gluten free cake (one of us has celiac) in our room upon arrival and we’re also surprised later that night with rose petals on our bed and balloons in our room. We were also surprised at dinner with a birthday cake (one of us also had a birthday while there). Touches like these really elevated our experience. In addition, we had two private dinners while there, one in the resort’s cenote which was very special and had amazing food. The other was a dinner in our bungalow, which was also lovely. We had to change to an indoor location in our room because of an impending storm, and our server went above and beyond to set up the room with roses, etc., to make it feel extra special. Our personal concierge Samira was extraordinary and went above and beyond to make our stay special in so many ways. We’ve had concierges at other properties but have never met a concierge as wonderful, helpful and proactive as Samira. She was attentive to every detail (and even drove us to an offsite location we wanted to visit when our taxi never came!), and she ensured our stay was perfect. Also, if you stay in a room with a pool, you MUST have the floating breakfast. It was a wonderful experience that we still talk about. Yes, there was sargassum while we were there, but sargassum is just now a part of the Caribbean for many months out of the year. And it is virtually impossible to try to time your stay to avoid it. Eden Roc is such a special place that I would not let sargassum deter your stay at such a wonderful property. We definitely plan to come back with our kids very soon.

A beautiful place with amazing people. The staff made our trip truly unforgettable. Everyone was so caring, attentive, and kind to me and my family. We had an incredible stay and can’t wait to come back. Special thanks to Hil and Andy for their exceptional service, and to Juan and Ismael for their warm hospitality. Thank you all for making our vacation so special.