Eden Roc Cap Cana

We are a small family who stayed 7 nights at Eden Roc. *Positive The villa was wonderful, with a private pool that gave us plenty of privacy. We were provided with a small golf cart to get around, which was fantastic. Our personal concierge did an excellent job, especially making our son’s birthday celebration feel really special, which we truly appreciated. The staff if extremely friendly and takes good care of the clients. *Negative The food was decent but not up to the quality expected from a true 5-star Relais & Châteaux property. If you want a great culinary experience, we recommend Nina at the St. Regis instead. At Eden Roc, we noticed restaurant bills often had an extra $2–$3 added to meals and drinks compared to the prices on the menu. It’s not a huge amount, but it was frustrating and should not happen. Additionally, room service sometimes came with a $20 delivery fee and sometimes not, which felt inconsistent. Pool and beach towel service officially starts at 9 a.m., but in practice was closer to 9:30. With very young kids, this was too late for us, since we were usually ready earlier in the day. The plumbing throughout the resort looked rusted, and some areas were outdated and in need of better maintenance. A major disappointment was the beach and ocean. Before booking, I asked the Eden Roc reservation agent if there was sargassum seaweed and was told there wasn’t. However, when we arrived, the ocean was full of seaweed, making the water brown with a very strong, unpleasant smell. Because of that, we didn’t swim in the ocean once. The lack of transparency at booking was very disappointing. Tip If you do decide to stay, be sure to ask about the VISA promotion, which gives you 15% off food and beverages. I do recommend this resort but for us it was a 8/10

By far, my favorite place in the whole world. Since we live in South Florida, it's a convenient plane ride to Punta Cana. From there, the Eden Roc takes care of you. Although this is not an all-inclusive resort (thank goodness), the value for money is high. It's expensive but worth it. We have been going for over a decade, and there has never been one trip that would change my mind. If you have kids, it's a good place to go, but sometimes you may be the only people with kids.

Greg Abby Lilly Robinson Mercedes Wilson Felix Andy Yonathan Tomas Leonardo Garcia Mia Xenia Adriano Matthew Chara Yennifer Esmaralda Malwin And so many more! These are the names of the amazing people who helped and tended to us during a beautiful honeymoon this year. Truly unforgettable and I hope that they know I'll always appreciate them. This resort is absolutely beautiful and brimming with extravagance but where it is absolutely incomparable is with the staff that works there. They went above and beyond to ensure that my wife and I had an absolutely amazing honeymoon worthy of remembering gleefully for the rest of our days. We stood in a beautiful Bungalow where we were accommodated at the highest level while enjoying some of the best food I've ever had in my life. The Piano Bar in Mediterrano was the most beautiful and alluring space to spend time with, headed by Andy and the legendary Felix on piano we always enjoyed a great drink and an awesome tune. Riding around on our golf cart was a great time and the views were phenomenal. I can't recommend this resort enough to anyone who wants to experience true paradise in the Dominican Republic.

My fiance and I ate at Mediterraneo in the cave which was an amazing experience. We took a long stair case down to our table where we were greeted with champagne and a beautiful bouquet of roses. It was such a romantic dinner. The food was delicious! We had Robinson as our waiter and he was absolutely wonderful! So attentive and quick to fill our drinks! He also did not rush us or make us feel like we were in a hurry which was wonderful!

Robinson was a great waiter was a gentleman and the service was impeccable I would recommend him for everything and anyone he handles himself with grace and class.