Conrad Punta de Mita

I would be remiss if I didn’t take the time to recognize the incredible love, care, and kindness I experienced during my stay at the Conrad Punta de Mita. First and foremost, I want to give a very special shoutout to Angel, Roman, Caesar, Jesus, Brenda, Abigail, Diego, and Gladys. Each of you made an incredible impression on me, and I am so grateful for the care you showed throughout my stay. Unfortunately, I became sick after an off-site excursion — and I want to emphasize that this had absolutely nothing to do with the hotel. From the moment the Conrad team learned I wasn’t feeling well, they went above and beyond to take care of me. From arranging medical assistance to offering chicken noodle soup and electrolytes, I felt genuinely cared for and looked after. That level of thoughtfulness made such a difference, and I was feeling so much better thanks to the TLC I received throughout the week. Angel, in particular, was truly an angel. He seamlessly connected me with the medical staff, made sure I had everything I needed, and even surprised me with complimentary electrolytes and a handwritten note. It was such a thoughtful and personal gesture during a moment when I really needed it, and I will never forget his kindness. I also have to give a special shoutout to Caesar, who gave us an absolutely incredible dinner experience. His recommendations were spot-on, including a wine recommendation that was simply divine. The food, wine, service, and attention to detail made it one of those dinners you continue talking about long after the trip is over. Thank you, Caesar, for making the evening so memorable! We were also traveling as a company group of approximately 250 people, and the entire experience was incredibly well executed. From the shuttle service and welcome dinner to the organization throughout our stay and checkout, all I can say is WOW. Managing a group of that size while still making individual guests feel personally cared for is no small accomplishment. The attention to detail, hospitality, and genuine kindness of this team are truly something special. I left feeling incredibly grateful for everyone who took care of me and our group. Thank you, thank you, thank you to the entire Conrad Punta de Mita team — and especially Angel, Roman, Caesar, Jesus, Brenda, Abigail, Diego, and Gladys. You made an already beautiful property feel like home. These incredible people deserve all the recognition (and a raise!). Bless this staff. I cannot thank you enough!

My stay at this hotel exceeded my expectations; the rooms are spotless and comfortable, and the hotel itself is beautiful and in an excellent location. The staff is very helpful and friendly—especially Jesus, who looked after us while we were enjoying the pool and truly made our stay more pleasant. I would definitely stay at this hotel again.

Our experience at the Conrad Punta De Mita was spectacular. From the moment we arrived, welcomed by Eduardo with such care and warmth, to the front desk team ensuring our accommodations exceeded our expectations, to the daily support provided us by Daniela and the whole concierge team, the experience could’t have been better. And the overall service at the restaurants and pool bar was 5-star for sure. Especially the birthday dinner on the beach at Mesquite. Chef Juan and his staff (Andy our server and Tristan the Manager) made it a truly magical evening) Thank to the whole staff at Conrad Punta De Mita for a memorable experience, we will be back (just not in September 😅😉🥵)

We had the best time with Juan Carlos on the morning bike tour! Very easy to talk to and took great care of us.

Everything was great—the service, the food, and the staff. Everyone was very friendly, welcoming, and helpful. The room was very comfortable, the facilities were beautiful and pleasant, and the overall atmosphere was wonderful. We had a great experience and would definitely come back!