The St. Regis Punta Mita Resort

Absolutely not worth the money. We stayed in the beach front room with a plunge pool which is their nicest room besides renting a villa and it was horrible. The floor clearly has no pad as we heard everything above us. We were woken up at 6am every morning by the person above us. Not what I’d expect for a 2k a night. Food at the resort is ok at best. Service is hit or miss, sometimes is great and sometimes no one responds. Definitely not worth the money

I’ve been meaning to write this review for a while. We were at St. Regis Punta Mita for our 30th Wedding anniversary and we had the most excellent stay at St. Regis Punta Mita. From our arrival (including special items in our room wishing us a Happy Anniversary) to our departure everything was fantastic. The customer service is unmatched, every detail is paid attention to and every need is anticipated. I want to take the time to give accolades to some staff that really enhanced our stay. Luis at the Lobby Bar is absolutely amazing - he made us the best martinis and shared with us his journey of his career at the St. Regis and how much he appreciates working there. He remembered us each evening as well as our order. Additionally Armando at the Lobby bar was excellent too - lots of fun conversation and remembered us and our order as well. Eduardo at Caroline restaurant is so good at his job too - made us feel very welcome and very good at conversation. Elias at the pool was also excellent, very attentive and remembered us each day too. Each morning at the buffet breakfast, Arturo remembered us and our special coffee order. Oscar at Sakana was another person that stood out for outstanding customer service. Overall, all the staff and the accommodations were beyond our expectations and we will definitely be returning. Everyone also taught us some “neighborhood” Spanish that we really appreciated! Thank you!

The St. Regis Punta Mita delivered on service and atmosphere. My wife and I spent a short July vacation in a Junior Suite that included breakfast and a daily resort credit. Although it was technically rainy season, most showers were limited to late at night and clear to partly cloudy skies during the day. From arrival to departure, the service was truly top-notch. Every member of the staff, from management to beach attendants, worked to ensure our stay was enjoyable. Pool and beachside service struck the perfect balance. Staff checked in often enough to keep us pampered, but never too often to interrupt the peaceful vibe. Buckets of cold water, towels, loungers, and umbrellas were always ready before we had to ask. The poolside food, including ceviche, sushi, and burgers, was fresh and easily customized to our preferences. Our Junior Suite was slightly dated, but it was clean, well-maintained, and very comfortable. We especially enjoyed the outdoor shower. It had a rustic feel that added charm and gave the room a more authentic, regional touch. Our spa experience was also excellent. The massages were skillfully done, and while the open-air spa was a little warm during our visit, I imagine it is more comfortable during cooler months. Breakfast each morning was a highlight. The buffet was varied and well-prepared, and the made-to-order items were equally good. The egg and chorizo tacos on fresh corn tortillas were easily the best thing I ate during our stay. The butler service deserves a special mention. Our butlers were always enthusiastic, helpful, and readily available. Whether arranging spa services or helping with dinner plans, they made our short stay feel effortless. Dinner at the resort restaurants was good but not quite excellent. Most dishes were fresh and well-prepared, but there were a few misses. The pizza at Seabreeze was soggy, the octopus in the tacos at Marietas needed more time on the grill, and the crab appetizer at Mita Mary was overwhelmed by mayo. That said, there were some real highlights. The Al Pastor tacos at Marietas and the grilled fish at Mita Mary were both outstanding. One area that could use improvement is the activity planning. It was difficult to understand what was included on-site, what was located elsewhere on the property, and how to book each option. I believe our butler or the concierge could have helped with that, but we were not always sure what questions to ask. Overall, the St. Regis Punta Mita is a refined and welcoming resort. The service, food, and relaxed luxury made for a memorable few days. With some clearer guidance around activities and a bit more consistency in the dining experience, one would have a tough time finding any flaws.

Beautiful hotel with gorgeous, green landscaping and an expansive property. Welcoming and professional staff with a warm Hola on every encounter from the landscapers to the front desk. Given the size of the property it never felt crowded. The rooms were large with large bathrooms and outdoor shower plunge. The only drawback was on Monday’s and Tuesdays one of the restaurants was closed and the other fine dining restaurant was temporarily closed for a restart of their menu. This left only two options for dinner on property. Compared to the Four Seasons which we visited for dinner, the St. Regis wins hands down for the beauty of the property.

This hotel has always been an amazing place to stay. The level of service from the staff has always exceeded expectations. You simply do not hear the word "no." But, I want to specifically call out two waiters - Ezequiel Hernandez and Alberto Uribe. We had been lucky enough to work with them before at Carolina, when it was open. But, now that it is closed, they are working at different restaurants on property. When I talked to them on various nights, I mentioned in passing that I missed the corn ice cream dessert from the closed restaurant Carolina. A day or so later, a staff member approached me by the pool, and told me that that they knew I missed that dessert, and so they attempted to recreate it for me. I was given two bowls of corn ice cream, at no cost. I never asked for it, nor do I know how they even found me that day. It was a level of service that I've never experienced before. Oh, and the ice cream was great. I can't wait to return and thank them in person. Trevor