The St. Regis Punta Mita Resort

BEWARE. This property overcharged me by nearly $1500. I booked and was confirmed with one rate but when I got to the hotel, they changed it on me with no previous warning. I never would have booked this hotel at that price. I was completely trapped in a foreign country by myself and am now in financial distress. What was supposed to be a special treat to de-stress after a death in the family, has turned into a huge stress and now has put my immediate future jeopardy. They even sent me a receipt for the proper amount and then had me sign a different receipt in pesos, telling me it was the same. I was scared at this point, signed it, and when i got to the airport, they sent a second receipt for another much larger amount. I was lied to, tricked, and the whole experience a complete nightmare. I wonder how many others they have tricked with this scam. They should be ashamed of themselves.

This place is over the top luxury. I loved every minute. We went here 11 years ago and have been back 6 times - this is our anniversary and I'm so glad we came back again. Pablo was our beach guy and he took great care of us. All the staff are so friendly. What an impeccable property. thank you!

We haven’t been since the remodel, rooms were upgraded spectacularly a new St Regis bar was added as well as many new faces. I must take a moment to recognize the guys at the bar: Alfredo (inquisitive over the top hospitable with an insatiable desire to learn and find the most obscure cocktail ingredient so much fun!!!!!!), Johnny and I believe Juan the bartender were great as well. We had cocktails all 5 nights which was a highlight of the trip. Isaac at the front entry I can’t say enough genuine caring and so much fun to chat with he is beyond the gold standard. The guys at the adult pool were all great David Mercado, the other David, Juan and Ellias all exceptional and all new faces for us (we’ve been to this property approximately 12 times). The hotel never fails to disappoint however I must mention as a Titanium elite and lifetime Platinum we received a room without a view buried behind vegetation of the waterfront villas (first time ever) in a completely empty hotel which was pretty lame (we did use points)…... I’ve never asked for a better room in my life other than this trip and was declined, to the above folks that made our trip so special thank you!!!!!!!!

My wife and I spent six days on property. Received a complimentary room upgrade and early check in. Cannot say enough about the property, amenities and, most of all, staff. So friendly and accommodating. 24 hour butler service looks after any special ask. Beach, pools, and golf were all spectacular. The outdoor shower in our junior suite was so nice! Hope to return for more sun, fun and relaxation next year

Absolutely not worth the money. We stayed in the beach front room with a plunge pool which is their nicest room besides renting a villa and it was horrible. The floor clearly has no pad as we heard everything above us. We were woken up at 6am every morning by the person above us. Not what I’d expect for a 2k a night. Food at the resort is ok at best. Service is hit or miss, sometimes is great and sometimes no one responds. Definitely not worth the money