Susurros del Corazon, Auberge Resorts Collection

This was our 2nd visit to Susurros del Corazón. This is from someone who has stayed at every 5-star resort in Puerto Vallarta/Punta de Mita and the One and Only Mandarina. Sussuros brings that intimate experience away from large crowds with the personalization as if you're the only guest staying at the resort, the food is amazing which sets a standard far above the competition, I highly recommend a villa with a pool for couples or a villa house for families, the facility is very easy to navigate within a 1 to 2 minute walk to/from villa/spa/pools/gym/beach/restaurants/etc. while taking in most amazing landscape of flowers and rare butterflies. The management team truly cares that you walk away with an amazing experience, as I cant remember walking away knowing the names of people in each segment of their hotel because I was greeted by Melyssa at beach, Juan as a Server, my Personal Butlers Richie/Jhyo which greeted me each morning to start my day asking how they can assist with any recommendations/car service/dinner reservations/in-room dining/spa appointment etc, *This was truly an experience you come to put the laptop/cell phone away and truly embrace the moment by creating new memories.

BEST sunsets we’ve ever seen! Beautifully landscaped resort like paradise. Exceptional service. Beautiful beach. A++ experience.

The resort’s design was easy to navigate and its beautiful location, nestled amidst meticulously maintained grounds and with many views of the ocean, created a serene atmosphere. The spa and its services were a highlight, offering a truly relaxing and rejuvenating experience. The resort overall - the warm welcome to the smooth departure, the staff made me feel valued. However, there were some noticeable inconsistencies. The Wi-Fi signal varied in strength across the grounds, which was frustrating at times. Timeliness was also an issue with both room service and cleaning, often leading to longer waits than expected or needing to be flexible with our schedule. While the dining experience offered a convenient option, the food quality did not align with its price point. Meals were significantly overpriced for what was delivered. Had the quality matched the cost, it would have been a different story.

The whole experience was so unreal - the food was so good. The spa was the best massage ever and I stay at a lot of luxury hotels and use to work in them as well. This team really knows what they are doing and care. The guys at the pool - I believe their names were Kevs and Eddie were so good and the highlight of the stay as we went to the pool everyday. The girl who ran the spa front desk was so lovely and remembered me everyday. There is also a guy who works at the breakfast restaurant and he remembered my husbands name - everyone is just so friendly. The room is unreal - highly recommend!

This is an incredible resort! The staff is exceptional, the property is intimate, the beach is excellent, and the food is world class. You won't be disappointed.