Susurros del Corazon, Auberge Resorts Collection

I wanted to take a moment to personally thank you, the sales (Jason Vossen), and the onsite team for such a phenomenal event. From start to finish, everything exceeded expectations. The hotel staff was truly outstanding, and I especially want to recognize Areli and Fernando. Their attention to detail, responsiveness, and genuine care for the group made a meaningful difference. The service was seamless; the food was excellent (WAY better than the site visit… I am still dreaming of the tuna tostadas); the rooms were beautiful; and overall, the experience was flawless. Our client was thrilled, and we could not have asked for a better execution. Kelly Duffy

Amazing place, the only thing at all that we didn't like were the food prices. And you are basically stuck with it. $170 for a basic breakfast for 2 with no alcohol is insane!!! almost extortion I know this is extremely high end but come on!!

Property was amazing. Staff was responsive, helpful, friendly. Food was terrific. I have but two criticisms. First, everything on the property is incredibly expensive. I certainly expect to pay a premium for food and services on the property, but not to the extent the property charges. Second, the staff (cuates) were helpful in offering to arrange activities, transportation, and restaurant reservations off the property. But they only steered us to very expensive options and did not present us with any other lower-cost options. Visitors can easily arrange comparable activities and transportation on their own for much more affordable prices.

This hotel definitely rates as one of the top hotels we've stayed at, and we've stayed at a lot of five-star hotels worldwide. The service is impeccable, the grounds are gorgeous, and the restaurants are amazing. Casamilpa is their fancy restaurant, and the food there is predictably delicious, but please don't sleep on La Boquita. We ended up gong there twice because the chips and salsa and tacos were so good. We also went to Tuna Blanca in Punta de Mita and Margaritas on the Hill, which is close to the hotel. We went for relaxation and to get out of the cold, and Susurros Del Corazon was exactly what we were looking for.

The accommodations are thoughtfully designed — modern, comfortable, and impeccably appointed with authentic local touches that make it immediately clear where you are, not just that you’ve arrived somewhere lovely. Service is a standout: flawless yet warm, delivered with genuine care. There’s an ease to the hospitality that feels intuitive and deeply personal. Themed evenings are exceptionally well programmed, adding energy without feeling contrived, and the quality of the food throughout is consistently excellent. The location is peaceful and comfortable. Altogether - feeling was refined but relaxed, polished yet soulful, with a genuine sense of place!! Well done.