Los Altos Resort

The staff at Los Altos are exceptional! They truly make you feel like family and go above and beyond to provide the best possible experience possible. The staff is a big reason we keep coming back. I would be amiss if I didn’t mention the beautiful facilities also. You will not be disappointed when you spend time at Los Altos!

I recently stayed at Los Altos and I cannot recommend it highly enough. From the moment I arrived until the day I checked out, the staff went above and beyond to make my stay exceptional. Every single team member I interacted with was genuinely warm, professional, and attentive. They didn’t just meet expectations — they exceeded them at every turn. Whether it was remembering small personal preferences, offering thoughtful recommendations, or simply checking in to ensure everything was perfect, they made me feel truly valued and pampered. I honestly felt like royalty the entire time. The level of care and hospitality was outstanding and made all the difference in my experience. If you’re looking for a place where the service matches (or even surpasses) the beautiful surroundings, look no further than Los Altos. I’ll definitely be back and will be recommending it to everyone I know. Thank you to the entire team for such a memorable stay! Rating: 5/5

Beautiful property and super nice staff, highly recommended!

I'm not sure where to start. My husband and I chose Los Altos to celebrate our 20th wedding anniversary. We wanted a place where we could unplug, slow down and unwind. Los Altos was exactly what we had hoped for and what we needed. The townhouse was incredible. The view and the private pool were better than any picture can do a semblance of justice. Also, the grounds were amazing. We explored 2 of our mornings and saw so much wildlife! Heck, even while eating breakfast, we saw a bunch of wildlife! But, what made the experience truly special were the people we had the pleasure of getting to know during our stay. First, Jeferson, our butler, was AMAZING! He made the stay so much more special. He was a fantastic communicator, funny, truly a treat to get to know. Paco and Glen in the restaurant felt more like friends at the end of our 6 day stay. Jeremy, at the beach, made the best Mojitos we have ever had, and we are from South Florida. Honestly, everyone was a delight, they all seemed genuinely happy to help. Other things to note. Yoga was great. It was at 4pm on a platform where you can see the ocean and tons of birds. The cocktail class was fun. Melanie in the spa gives a great deep-tissue massage. Lastly, the arepas and fruit at breakfast was so good! We are so thankful for our time at Los Altos.

Check in on arrival was smooth. Carlos drove us to our townhouse. It was modern and beautiful with a view of the ocean and outdoor seating on both levels. Welcoming snacks and drinks were plentiful and gratis. The pool and cafe/bar overlooked the Pacific. We had breakfasts and dinners in the open air dining room listening to cicadas and dinner music. Carlos was aware of everything we had booked before arrival and arrangements were perfect! Great place to stay in an amazing country!