Villa Caletas

We booked a room here for a single night for a wedding we attended, and it's clear why this place is great for such special events. The infinity pool, the unobstructed view of the horizon, the sunset... what a magical place to start a new chapter in your life! The ceremony and reception sites were perfect. That said, one night also felt like enough for us. The hotel is located high up on the mountain (hence the great views) and the various rooms and facilities were also spread out across the hilly terrain. There was a lot of going up and down various slopes and stairs. A bit tricky if you're walking in heels, even wedges, as it was also hot and humid so your feet may be swollen. Our room was a mixed bag: It was a long walk from the check-in office, seemingly away from civilization so that it was quiet but it also discouraged us from visiting other guests / friends we normally would have seen. The only neighbors we saw were macaws from our balcony in the morning, which was lovely. The room was spacious and clean, but it also followed some rather odd design decisions. Like, whatever happened to toilet doors? The absence of privacy is not romantic, especially when traveling with kids. To use the toilet, we either had to lock three doors (to the bedroom, to the entryway, and to the balcony), or lock the closest door to the toilet after announcing our intentions to the rest of the household. Another design flaw was the vanity table nested in a corner of the bathroom with no natural or artificial lighting; getting ready at the sink was more practical. I did like the shampoo / shower gel collection (ginger scent). The balcony was huge and gorgeous! There was even room for a jacuzzi for any travelers who may fancy a hot water soak in a hot climate (not us!). One thing that was 100% great was the staff. All the people we interacted with were very friendly and aiming to be helpful. The food was quite good, too, whether it was at breakfast (buffet style) or dinner (menu based). Overall, we had a very good experience here, but I'm also glad we only stayed for one night. As beautiful as the views were, it was secluded and we preferred our other hotel, a 3-star hotel located steps away from the beach and closer to various activities. The sunset views were no less beautiful from there. We were in Costa Rica, after all.

Ate dinner here to watch the sunset. Best recommendation ever from our boat guide. Amazing view and fantastic food!

The location is five stars! Beautiful views and sunset. This was our second time there and felt a little disappointed. It feels like it needs some attention and getting old. I travel all the time and typically stay at Hiltons and Hilton Garden Inn to give you a frame of reference. If you’re a Ritz Carlton and Four Seasons traveler you may be disappointed in the lack of attention to detail. The extra care is missing. Black grout in the shower tile is a big concern for mold and if it’s not mold then the lack of deep cleaning is a concern. Our room however did not smell of mold or mildew. The room decor is feeling dated. In 2018 it seemed interesting but the purple walls and red drapes just are giving an old vibe. Room service dishes remained outside in the common area for a couple days at one point. Food was great and service was good. Nothing exceptional. Gym- if you like to workout while traveling you will be disappointed. It’s a covered area but it’s outside so it’s very hot. The one treadmill and two bikes were old in 2018 and they remain the same. Equipment is very dated. They have some free weights but it’s all old. The path to the gym is not light up so once the sun goes down you can’t access it since it’s so dark. Pitch black and a very odd location. Staff could use some training. Bartender didn’t know what club soda was and used tap water. Then took the bottle of flat club soda and put his thumb on the top and shook up the bottle to try and give it bubbles. They used to have a bartender on the private beach but that’s no longer available. It’s still a great location just could use some work to make it five stars.

Stayed here for a wedding. Staff was extremely friendly, very supportive and accommodating. Best bartender at the wedding, Niko- everyone loved him because he was so attentive, knowing friends preferred drinks and bringing them to them on the dance floor. Hotel room was beautiful as was the pool. And I loved the outdoor gym! Just so cool to be working out and have the most incredible views.

This is a must experience luxury vacation. The views are breath taking. The customer service is top-notch. The property is well maintained. If you’re looking for luxury mixed with scenery then this is your place.