Auberge Saint-Antoine

We stayed at the Auberge Saint-Antoine for 4 nights in October of 2025. There are many positive reviews about this property so perhaps our expectations were too high but overall we were a bit underwhelmed. The Auberge is located in the Old Town near the water and is very convenient to all sights and transportation. The staff was very friendly and helpful. The concierge was also helpful (but there was no concierge on Sunday of our stay). We had drinks and food at the bar and it was fine. We did not eat dinner at the restaurant. The breakfast - which seems to receive high praise online - was not good. The coffee was undrinkable. The buffet was a normal hotel buffet and the cooked-to-order food was not very good. We considered whether the first morning was just bad luck but the second day was just as bad so we had breakfast elsewhere the other two mornings. Our stay was booked via the American Express FHR program which, among other things, guarantees a late checkout (4PM). Apparently the Auberge derives a lot of business from this program. We arrived early in the morning and did not expect early check-in but we did expect to be in our room by 4PM. However, we were told at 4PM that (1) we could not have a room because they had too many late checkouts and (2) they had no idea when we would have a room. We waited until almost 6PM and then insisted that our room be prioritized for cleaning. This may have been a mistake because when we got to our room at around 6:30PM, we found a broken table, leftover food in the fridge and dirty towels under the sink. Also, I noticed several other parties still waiting for their rooms at 6:30. Finally, I note that our room on the second floor sometimes smelled of sewage. The smell came and went. When I mentioned this to the front desk, they just said that this sometimes happens on the lower floors and did not try to resolve. We didn't hate it but would definitely try another property on our next visit.

The hotel is conveniently located, well appointed and features a very good breakfast served with hospitality. But I was not entirely sure about our choice until I met the concierge Genevieve. With good humor and grace she listened carefully, made excellent suggestions and convenient arrangements. That made the visit to Quebec City five stars and our choice of hotel just fine.

Fabulous experience in Quebec City. All of this hotel's staff was friendly, accommodating and sincerely wanted to help with anything we needed. The rooms were lovely, restaurants all top notch. This is centrally located and so enjoyable!! Thank you!! P/C

A charming hotel built around archaeological remains that are displayed throughout the property. The rooms mix rustic stone walls with contemporary design for a unique atmosphere.

Absolutely loved staying here during our trip to Quebec. We selected this hotel after reading multiple excellent reviews, but also because it was pet friendly. They made traveling with our dog so easy and helped us arrange pet-sitting so we could explore the city on our own and have dinner during our trip. The staff were all warm and welcoming and the amenities excellent. Would love to stay again during our next visit to Quebec City. Excellent location in Old Quebec!