Auberge Saint-Antoine

A beautiful, well maintained hotel in an ideal location lacking some essential comforts with politely indifferent service. I stayed 5 nights at this property with my spouse of 25 years to explore Quebec City. The hotel is gorgeously decorated and well maintained. They are located in old Quebec and it was a pleasure to walk and explore these streets. We were in room 221. Broken bar fridge was swapped out within a few hours of our speaking to housekeeping. Lukewarm water for 5 nights; hot water for 10 mins then cold. My spouse wanted a hot bath and it was not to be. Complained at front desk on 1st three morning and was met with polite indifference, “we will look into it” or “we have some rooms with problems…maybe this is one”. No one ever got back to us. We decided to enjoy our vacation with quick showers. Not expected from a two Michelin key hotel. Bar Artefact was a nice, casual dining experience with great service. Did not try the highly praised Chez Muffy; I tried to speak to the concierge about their menus on two afternoons but no one was at the desk. Swung by Chez Muffy at 2000 on a Thursday and it was empty, no host. We went elsewhere for dinners as there are abundant options close by. Overall, I would not stay again given our experience.

Staying here was one of my favorite hotel experiences. We were upgraded to a luxe queen with a terrace (which we couldn't really enjoy unfortunately as there was still snow on it!). The room was very spacious ; and the bathroom had a double sink, bathtub and shower - which was very lovely - and a wall mounted floss dispenser! (never seen that before) We also had evening "turndown" service (a card left with the weather for the next day; two sachets of evening tea; drawn curtains). Simple but thoughtful touches The historical objects are displayed throughout the hotel - including in our room - in a unique and beautiful way. Breakfast was wonderful - excellent service and the food was delicious! And friendly and helpful desk staff.

Auberge Saint-Antoine is a fabulous hotel, the perfect home away from home during a stay in Quebec City. Everything about the room feels luxurious, including a very comfortable bed with high quality bedding and pillows, generous sized plush towels, heat and air conditioning that keeps the room very comfortable without noise, high quality windows that open if you want fresh air, and more. We were in a larger room to accommodate our teenage daughter on the sofabed - and even the sofabed was comfortable. The hotel amenities are also top tier - we enjoyed the well-equipped gym, the sauna, the several cozy seating areas in the lobby, and the bar with fireside alcoves. We took advantage of the option to have a private movie viewing in the theater, and the staff kindly brought us popcorn and drinks as we enjoyed the show. The valets generously drove us to dinner each night. The location is convenient to all destinations in old town. There were countless shops, coffee shops, art galleries, museums, restaurants all within very short walking distance from the hotel. Special thanks to the front desk and valets Simon and William for their kind hospitality from the moment we arrived until our departure. And to the housekeeping staff for attending to all of our needs and resetting the room to pristine condition each day. We will be back!

We loved our stay - a beautiful historic hotel with a top-notch hospitality team that made every detail perfect. Superb, walkable location away from the business of "upstairs" - a lovely retreat. Incredibly comfortable bed, deep soaking tub, the best hotel gym I've ever encountered, lovely decor, and an attentive and personable staff. Chez Muffy is right on premises and not to be missed. We'll be back. Many thanks.

This is our fourth stay here and we could not recommend a better hotel. Staff are friendly, courteous, professional, helpful. Love how each room has its own personality. 1000% pampering the entire stay. Great location for walking to all QC has to offer and very quiet and restful. Shout out to JP and Louis See you next year, Saint Antoine!