Fairmont Le Chateau Frontenac

The tour at $20 is worth the experience ( without the grand+ ) a night for a room. A historic figure guide( with plenty of info and humor) gave a very interesting one hour tour. Was totally worth it. Explained the evolution of the hotel through the various editions, along with the practical reasons why. The significance of the hotel as a site for the planning of D-Day was especially interesting.

This review is 4 stars based on the relation to the price and value. This is a 3 star hotel relative to service, value and amenities admittedly with a 5 star ambiance and location. Poor experience at check in, tiny bathrooms, dark and dated rooms, (even with paying for the junior suite—there was plenty of space), middle range experience in restaurants (we visited 2) and bar relative to service, quality and value. Don’t get me wrong the place is beautiful and I’m a sucker for history, but that’s what you’re paying for as the overall experience itself is very midrange. When you come to Quebec City you very well may end up wanting to stay here for the ambiance as we did—just writing this so you know the score

How best to describe our experience at this hotel.Well first things first I must compliment the staff for their instant response to a few minor issues with our room on arrival and also the willingness to find a loan solution to a technical issue. Unfortunately we had a further issue ( not reported) when the handle controlling water flow fell off the shower the following morning! As regards dining facilities the breakfast room is extremely tired and in urgent need of refurbishment but the waiter in attendance was extremely helpful and attentive to our needs. We were staying here as part of a pre cruise package so, not knowing the room rate paid, it is a little difficult to gauge if it represents good value for money. One final piece of advice try and avoid being allocated any rooms on the third floor inward looking towards the roof space. There is an extremely loud air conditioning unit outside which constantly interrupts sleep. Surprisingly however I have given the hotel four stars as it is an experience not to be missed despite having had our own issues.

We have nothing bad to report about the Frontenac. It's location is its primary strength. Rooms were clean although some minor design flaws in layout lead to bumping into furniture etc. The 1608 bar gets very busy and if you are not actually sitting at the bar had rather awkward seats especially if you are either tall or heavily set. Most of the staff were friendly and bilingual (French is the predominant language in Quebec). Overall a good hotel.

This hotel is absolutely stunning. Staff are courteous and friendly and nothing is too much trouble. It's such an iconic hotel and I've wanted to stay here for ages and it definitely did not disappoint. We did have a queen room overlooking the boardwalk and the St. Lawrence river, even though I requested a King - not a bid deal though. We had a great view. I'm disappointed that a hotel of this caliber did not have bathrobes, but there were at least 3 pairs of slippers! Bathroom was very well appointed, although a bit on the small side. However, there were great smelling bath products! Nice to have a Nespresso coffee make in the room. The only reason I'm not awarding 5 stars is because our room never got serviced for the 3 days (2 nights) we were there. I think maybe our room was on the tail end of the housekeeping schedule. We were out by 9am and came back to our room around 2.30/3pm for awhile and the room had not been touched. We did receive a card under the door from housekeeping saying that they didn't want to bother us as were in the room. As a suggestion, if a room has an afternoon cleaning on 1 day, switch it to a morning cleaning the next?