InterContinental Hayman Island Resort

Queensland, Australia

9.1 Luxury
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About the Hotel

InterContinental Hayman Island Resort unveils a new era of immersive luxury in the heart of the Great Barrier Reef, inviting guests to immerse in the breathtaking beauty of the Whitsundays, iconic private island experiences and sacred moments of connection with family, friends and themselves. From the moment guests step off their helicopter or luxury yacht, they will discover an idyllic destination of privacy and pampering; where diving the Great Barrier Reef, basking in private pools, sailing the Coral Sea, dining in private poolside cabanas and soulful wellness treatments are but the beginning. Nestled at the northernmost point of the Whitsunday archipelago, Hayman Island is the nearest Whitsunday Island to the outer reef with direct access to nearby islands including Langford, Arkhurst, Hook and Blue Pearl Bay. Home to picturesque locations including Heart Reef, Whitehaven Beach and many uninhabited national parks, popular activities and exclusive tours to enjoy while staying at InterContinental Hayman Island Resort include snorkeling and diving the Great Barrier Reef, luxury cruising, fishing voyages, tennis camps, flying over the Heart Reef via our branded Helireef helicopters, hiking up to the Hill Inlet lookout on Whitehaven Beach, island escapades to nearby islands and more. Australia's most iconic private island resort presents 180 beautifully-appointed rooms, suites and villas across three distinct wings with the newly-built Three Bedroom Hayman Beach House considered the halo residence, gracing Hayman's exclusive beachfront with stunning open-plan living design, plunge pools and an outdoor alfresco entertaining area overlooking the spectacular beachfront infinity pool.

Location

InterContinental Hayman Island Resort
Great Barrier Reef
Queensland
Queensland, Australia 4801

Nearest Airport: BNE

Features and Amenities

  • Dining
  • Outdoor Dining
  • Coffee Shop
  • Snack Bar
  • Bar & Lounge
  • Restaurants
  • On-Site Amenities
  • Concierge
  • Pool
  • Shoe Shine Service
  • Spa Services
  • Gift Shop
  • Fitness Center
  • WiFi
  • Game Room
  • Currency Exchange Service
  • Sauna
  • Butler Service
  • Terrace
  • Outdoor Pool
  • Steam Room
  • Patio
  • Infinity Pool
  • Saltwater Pool
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • In-Room Safes
  • Mini Bar
  • Flat-Screen Televisions
  • Coffee & Tea Facilities
  • Mini Refrigerators
  • Bottled Water
  • Soundproofed Rooms
  • Work Desks
  • Blackout Curtains
  • Activities
  • Fishing
  • Hiking
  • Tennis
  • Snorkeling
  • Canoeing
  • Yoga
  • Squash
  • Racquetball
  • Boating
  • Golf
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Pool
  • Highchairs
  • Children's Menus
  • Strollers
  • Play Area
  • Interests
  • Beach
  • Hotels
  • Signature Perks

Reviews for InterContinental Hayman Island Resort

Great location and fabulous service

TripAdvisor Traveler Review Rating Reviewed 6 days ago

Visited again after 15 years and was not disappointed. Started with transfers to the island from Hamilton Island. 5 star experience with luggage taken and delivered to the room, champagne and snacks on the boat. Unfortunately we had a room allocated that was not ready but the staff / team there went out of their way to rectify this including a new upgraded room and a free bottle of sparkling. Ended up staying in a pool access room (which incidentally was the same room type we stayed in 15 years ago). But wow what a difference as the rooms now are more suite like. Enjoyed the food from restaurants and did a wine makers dinner which was a great night. Breakfast daily was included and had a huge selection of quality food. We stayed 4 nights but so enjoyable and the days disappeared so quickly. Again as per our previous visit the staff really made the stay (and the beautiful location). We will be back!

Tony G


Excellent stay and staff!

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We stayed 4 nights in this resort and we really enjoyed our stay! There is nothing to say in terms of the rooms, staff, and the food! The restaurants for lunch and diners are expansive but worth the price. The only thing to know it’s there is low tide happening everyday so you wont be able to swim in the sea after 1pm. Something we didn’t know before. One recommendation for the hotel to improve is the service during breakfast. We waited more than 20minutes to get our coffee…

Youness1984 - Paris, France


Outdated and dirty.

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

I should have listened to the reviews. Travelled to Hayman as a family of three and prior to arrival I sent an email requesting that the room have additional amenities, extra towels and everything to be in working order. On arrival our luggage handle was broken, room/shower covered in mould and outside shower covered in mould, blood stains on our front patio, blood stains on towel, items from previous occupants items left behind and safe not working and took numerous phone calls to get someone to come out only to state that they needed access to our room for further investigation and replacement. Sent a email during our stay with feedback and was offered by office staff a new room to which I declined as moving with a three year old is too hard and instead asked for management to provide feedback. Management didn’t seem to be bothered.. No response provided. Staff in housekeeping and F&B were amazing so that made up for everything else. Nevertheless, bad decision on my end to choose Hayman a place to celebrate.

Sharni A - Sydney, Australia


Peace and tranquility in an island paradise

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

Hayman is a 60 minute cruise from Hamilton by launch. Even though it was not a pleasant day and the sea was choppy, it was a pleasant journey made better by excellent launch staff who were friendly and caring. The free snacks and drinks added to this. Our luggage was handled by the staff all the way and checking in therefore became a breeze. We a lagoon suite which was close to the heated pool. This was most convenient as the main (massive) pool was quite cold. Our suite was spacious with a big wide bath and lots of bath salts. The big bed was comfortable and the amenities good. Excellent, friendly staff made up the room each morning. In spite of the inclement weather which cancelled many of the excursions there was still plenty to do. The recreational areas kept us occupied for many hours - archery, ten pin bowling, snooker, virtual gold and amusement machines in abundance. The only downer was the price of the food. It’s a captive audience so the resorts restaurants can charge what they like. Even if you eat conservatively you’ll pay at least $70 to $80 each. The quality of the food was really good with plenty of variety. We found Amici the best and visited it twice. There’s an expansive breakfast which means a small lunch did suffice. We got $10 sandwiches from the shop for lunch. A great place to relax, rewind and rejuvenate!

WellTravelledAussie2 - Sydney Australia


Disappointing - Hayman used to be better!

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

We came here last July and the experience, the concierge team, the service was exceptional. We were shown around our beach villa and the staff did all they could to ensure the stay was nothing short of five star. That’s why we booked again for this June. Now, it’s like a different island. Instead of getting a stunning welcome sushi board on the boat over, we were given stale nuts after waiting over 2 hours (delayed) taking off with no real or honest time frames given to us. The staff at front desk just waved us to where our room was (even though we were meant to get concierge). I’ve now learnt they don’t have it anymore (even though they advertise that they do). It’s all online only. The staff are actually grumpy and rude, and they have shut down their hospitality training school on site - so perhaps that’s why? The food is seriously mediocre and soooooo expensive for a crappy burger and the tiniest amount of fish! $55 for literally a piece of barramundi. I’ve been told the management has changed and they’re scraping things, tightening the cost. This is obvious and such a shame (having been there only last year) and getting the BEST experience. They’re going to end up turning their loyal customers away. And other guests were saying the same thing!

Holly S


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