La Casa de la Marquesa

My wife and I stayed here for five nights and thoroughly enjoyed our stay. The included breakfast was excellent. All of the staff were very helpful and made our stay very special. The piano player was charming and played all of our requests. Our room was stunning. Best room I've ever stayed in, spacious comfortable, and very quiet. I read the reviews before I came here and I would recommend this beautiful historically important hotel to anyone.

What an elegant and luxurious experience! We booked a deluxe room in the corner that was palatial. The whole hotel exudes grand historical architecture! I felt like I was living with all the current day luxuries in the 18th century! It's location was both convenient and central to the shops. Love the room keys and locks. The staff were delightful and attentive! Will definitely return!

Great location to central! Beautiful historical hotel. If the walls could talk. Awesome service.

Very nice old hotel in the heart of downtown Queretero. Service was good and beds comfortable. Would recommend.

Horrible. Shower drain was slow and I pulled out a wad of black hair (I'm blonde!). Told the front desk clerk and even showed him the photos I took (see photos!) He did nothing. The next day there was NO water coming out of the shower. We had to walk across the hotel to a different room to shower. I barely had any water. The water stopped altogether when he was mid-shower. I never complain, but that was the last straw. Spoke to a manager before I had to rush off to dinner. I received an email at 10 p.m. after I was in bed saying that I could change rooms if I wanted. I spoke to a manager the next day. She said that she had contacted the director of the hotel but hadn't heard back. I prepaid 3 nights at the hotel, and they never did anything. If you're curious about the historic proberty, go, look around, maybe enjoy a meh breakfast with beautiful piano music. But do not stay here. Go to Doña Urraca for US$10 more a night.