Casa Gangotena Boutique Hotel

We are traveling with an upscale tour company and they were raving about the fact that this hotel is the best rated hotel in the city. It rated best by travel and Leisure and Condé Nast . My wife and I were excited about this hotel . We stayed at the Palacio Nazarenas in Cusco and it was amazing. I was really set up for disappointment and I got it ! What a let down . It could be the best here but the furniture and the one sink and dings on the cabinets are such a let down. The chair in the room is so old fashioned and even the drapes are not of upper quality. We would never recommend this place. I called the front desk to ask how to turn the thermostat to “Heat”. I was told there is a portable plug in heater in the closet. My expectations let me down,big time , with this place. EM. WPB Fl.

“I celebrated my 33rd wedding anniversary here. We received wonderful service. The dinner was delicious. The rooms were spotless. An unmatched experience.”

Excellent food, service, and accommodations. We loved the view from the rooftop bar and the restaurant was A+. We would 100% stay there again next time we visit Quito

We stayed at Casa Gangotena twice on our trip. It’s a beautiful historic hotel. Great location in old town right on Plaza San Francisco (and near many restaurants, sights, and chocolate places). The team is great. So friendly and they think of everything. We had a late arrival and they provided some snacks and drinks in the room. When we had an early departure, they provided a breakfast bag for our trip. The rooms are large with pretty architectural details. The they provide a power strip with lots of plugs bedside - thank you! Due to the beautiful marble and stone, you can hear the large heavy doors close and talking at times, but didn’t bother me. Bathrooms are large with separate walk in shower. The full size toiletries smell great (and thank you for not having tiny disposable packaging). Big fluffy towels. They provide bottles of still and sparkling water. We dined at the rooftop to watch the plaza. The drinks were creative and delicious. Our server was very friendly. Breakfast was quite good with buffet items (fruit, eggs, cereal, yogurt, pastries) and a menu with made to order dishes (included). Overall a wonderful hotel option in Quito.

The service here is peerless. The knowledge and love for Ecuador is on full display in the food, the accommodations and the above and beyond service to our needs and well being. If anyone is coming to Quito, they need to book here for the best experience possible.