Omni Rancho Las Palmas Resort & Spa

The property is beautiful and the rooms are very spacious! We had a view of the golf course and mountains! The staff was very friendly and accommodating. Our breakfast buffet set-ups were outstanding and very tasty! The fruit selections, muffins and main entrees were always fresh! My only request is to have flavored creamers for coffee.

We loved our first visit to the resort and will be returning. Every employee we interacted with made our stay unforgettable. Starting with check in , house keeping, pool service , restaurant service and check out everyone had a smile . The grounds are beautiful, the room is nice and the pools are fun but what a treasure the employees are.

I was disappointed with my stay. The carpet in my room had large, soaking wet spots, which was very unpleasant. The TV only displayed half the screen properly—the other half was just static lines. Overall, the room felt outdated and in need of maintenance. For the cost of the stay, I expected much better quality.

Wrote a long review for this site through an email from the hotel asking for a review. It never showed up on Trip Advisor so I'm writing it again. We totally splurged, paid 3x what I normally would pay for a hotel room because the hotel had a lazy river. You would think that the cost of the room would cover the pool, but no, extra $50 resort fee. We had to pay $25 to pay in their mostly empty lot, the lot fenced in and owned by the hotel! And we paid $48 total for two average margaritas at the pool. What did we get for that? - The amenities in the room were terrible! Both of us remarked about how bad the shampoo, conditioner, and soap in the bathroom was. Not just average, but made my hair feel dry. The hotel robe was not big and fluffy, I wouldn't have even wanted to steal it! - The lazy river is like 2-3 feet deep. The floats are about average car tire size, not very big. That's if you get the adult one, they aren't color coded or labeled so a couple times I was trying to fit on a child's one. I could not lay on top comfortably, and if I got inside of it, my feet dragged on the bottom. I asked, you can't bring your own float in. So disappointed. Plus it was colder than forecast, I stayed in until my feet were numb, because damn it, I paid so much for this experience. The next morning was a little warmer, so I called the front desk and asked for one hour late checkout, to enjoy the pool for a little longer since it was cold and rainy the day before when we arrived. After clicking around on something for a whole minute (seriously, the wait was so long it was starting to get awkward), he said he couldn't accommodate that, he didn't have availability. What?? The hotel was barely half full, if that! Most rooms, parking lot, seemed empty. I was so irate by the time I was leaving. Probably won't go back to Palm Springs, but if I did, I would NOT return to this hotel.

You will not be disappointed by the Omni! The resort’s restaurant and bar is unrivaled (and unusually cheap) thereby not requiring us to dine off site, the grounds were impeccable (but showing signs of deferred maintenance) the staff were all seemingly pleasant, the rooms were absolutely perfect with all the furnishings and interior looking fresh, right across the street we had access to a large shopping center which offered us dining and shopping options, and the best part was the multiple pools, including adult pools, the lazy river, and the watersides! We had an absolute blast here and it was one of our better resort experiences.