The Ritz-Carlton, Rancho Mirage

We are currently staying here, and can honestly find nothing negative about this place, number one for us is the staff, every single one of them are fantastic and obviously have had either excellent training or you just employ the right kind of people, the hotel is beautiful spotless, the food and drinks are exceptional, the breakfast are another level, the gym is probably the best one I’ve been to in a hotel, if you are looking for complete relaxation this is the place, the girl who checked us in was so welcoming and informative, so far we have done the tramway, some drives, and have the Joshua tree and casino left to look forward to, honestly cannot fault this hotel one bit

From the moment I arrived, the staff at the Ritz-Carlton made this stay exceptional. Joni at check-in listened carefully when I mentioned I just wanted a basic mountain view, and she set me up perfectly - small touches like that make a huge difference. Poolside, Johnny provided outstanding service throughout my time by the pool, always attentive without being intrusive. The bell desk team was incredibly friendly and helpful as well - I wish I'd caught all of their names to thank them individually. Beyond the individual staff, what really stood out was how well everyone knew the property - every question about the grounds, amenities, or local area was met with genuine, knowledgeable answers. I was travelling solo, and the property is large enough that I felt completely comfortable setting up in the bar space to catch up on work - it never felt awkward or out of place. Breakfast is available in both the restaurant and the bar, and room service was excellent. The burger was exactly what I needed after driving in from Los Angeles. The pools here are wonderful. The adult pool is over 20 metres long, making it perfect for early morning laps, while the family pool was a lovely spot to relax beside. Both pools have a bar and a gentle soundtrack, and there's no shortage of shade wherever you want to sit. Moments after settling in poolside, staff would bring around a tumbler of iced water - much appreciated in the desert heat. The hotel doesn't have filtered water taps to refill bottles (like the Ritz-Carlton Turtle Bay does), but free bottled water was available everywhere. The included yoga classes were a great touch - easy, vacation-friendly sessions with a good stretch. I also made great use of the spa's wet areas, which include wet and dry steam rooms, a sauna, aromatherapy steam showers, a cold plunge pool, and a hot tub. There's also free coffee in the foyer each morning, though I mostly used the in-room coffee maker for my early morning cup. After dark, the property becomes quite magical. There are fire pits to sit around and plenty of shaded spots to watch the sunset from. Overall, this property is enormous but laid out in a way that feels intimate and special. It's an incredibly welcoming and lovely place to stay, whether you're travelling solo or with family. Highly recommend.

My wife and I recently returned from a wonderful stay. The excellence actually started months in advance of our arrival, all thanks to Mr. Victor Lozano. His assistance, attention to detail, and proactive communication set a phenomenal tone for our entire trip. He deserves a lot of credit for making us feel so valued from the start. That great service continued as soon as we arrived at the resort. The valet staff was welcoming, efficient, and consistently great throughout our stay. Because we arrived shortly after the 4th of July, the combination of the post-holiday timing and the desert heat meant the resort was beautifully quiet and peaceful—exactly the kind of relaxing escape we were looking for. Having Club Lounge access was a huge plus. The lounge provided the bulk of our meals, offering fantastic food and drink presentation throughout the day, and served as a wonderfully relaxing place to sit and unwind. The staff went above and beyond to ensure we had everything we needed. From months before check-in all the way to our departure, the entire team at Rancho Mirage was phenomenal.

outstanding in every way. The property, the food and most importantly the service. TREAT YO SELF!!!! Just one treat after another from check in to check out. I really enjoyed my stay and cant wait to go back.

We visited The Ritz-Carlton, Rancho Mirage last fall and I should have submitted this sooner, but want to share that this was a beautiful resort. The rooms, decor, pool and all dining were excellant. They even offer the unique opportunity to look at the stars over the desert sky with a telescope, very unique. In addition to this stay, I had arranged a special reunion with a family member who I'd not seen in many, many years. I spoke with the sweetest and kindest person, Lead Hospitality Concierge, Amber Owen's about this and she seemed to understand exactly what was needed. I'm forever grateful for her professional and calm manner of creating the right surroundings and expericance. Some people are just in the right position to make special moments, even more so!