Terranea Resort

Beautiful resort, staff was very friendly, amenities 10/10 and the food was amazing! highly recommend

Our stay at Terranea was absolutely lovely-the settings are truly stunning. The views (sunsets and sunrise) were breathtaking, the grounds feel peaceful and luxurious, we found the staff were warm and inviting . It’s a place you instantly relax and don't want to leave - we look forward to coming back.

I stayed here 3 nights (03/20-23) in 2026 and this is my honest review. This place is gorgeous and perfectly located, this is the only positive thing I can say about Terranea Hotel, and I am not sure if I can call this place a resort, this is definitely not a resort. 1) I specifically asked the receptionist at check in time to give me a room so that I don't face parking lot. I don't understand why she ignored my request and gave me the room with the view of parking lot. This is terrible and disappointing, paying over $600 per night and looking at cars all day is not my ideal relaxation especially when the hotel is half empty, why assigning room that I specifically asked NOT TO. 2) This hotel is not gated with no security, anyone can come in and roam around enjoying the view, eat in the restaurant without even being a guest here, it is so odd. Anyone can go up to any floor use the elevator that the guests are using, the outsiders can enter any room just by knocking their door. I don't feel safe here. 3) no private beach here, outside people have access to the beach, to the lobby, to beautiful grounds and etc. What is the point of paying such high prices per night when it is not even private. Don't get me wrong this place is gorgeous but why pay high price for stay if it is free and available to everyone and anybody. 4) The housekeeping is not good at this place. I left the room at 8 am and came back 4 pm and the room still was not cleaned by housekeepers. They had 8 hours to do it and they did not. 5) The check out time is not good, I asked if they could allow me to do late check out, they said no, check out is 11 am -11;30 am. You must be a little flexible if you charge luxury fees. 6) Fox news Chanel is missing; you only have local and fake news Chanels. I felt like I was cut off and isolated from the world without knowing what is happening outside of this place. 7) and the final surprise was during my check out when I saw the bill. They automatically charge $9 tip for the housekeeping per night. I paid $27 for housekeeping even-though I was not happy with their service. Tipping is no longer optional here, it is MANDATORY, WOW. The management must change the policy, lower the prices this way you will have more people staying here. I spoke to many clients at the pool, and they all complained about the pricing. I just wonder how this place still in business. I would not recommend it

There is a make shift AC unit in our casita leaking water everywhere. The hotel acted confused on why it was there. Very bizarre considering I obviously did not install it. Not a 5 star experience. Horrible communication from the front desk.

Beautiful location, very corporate hotel. Sent four emails and made one phone call before my pre-arrival questions about transportation were answered. Noise from the bar necessitated my moving rooms the first night. Staff moved me willingly. First morning breakfast omelette at Nelson’s was mediocre, second morning visited three onsite restaurants looking for yogurt to discover at 9 am they had run out. Rooms are big but plain. This is not a luxury hotel. Expected more for the price.