InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

This was our third stay at InterContinental Ras Al Khaimah in the last seven months and we already have another visit booked for April, with another one likely in the summer. That probably says everything. We’ve stayed at quite a few five-star resorts across the UAE over the years and I’m not normally someone who writes TripAdvisor reviews. I usually prefer to stay fairly under the radar. But when I realised this was our third visit in such a short space of time (soon to be four) I thought it was only fair to share how good this resort actually is. This time we stayed in a Seafront Villa which works really well for us as a family of three. Plenty of space, great privacy and lovely sea views. It makes the whole stay feel very relaxed. The sun loungers around the resort and at the Club Lounge pool were also excellent quality and genuinely very comfortable, which might sound like a small thing but when you’re spending long lazy days by the pool it actually makes a difference. We also used the Club Lounge quite a lot on this visit and really enjoyed both the lounge itself and the pool area there. It’s calm and peaceful but still connected to the energy of the rest of the resort. A quick mention as well for Haris, one of the attendants at the Club pool, who did a great job looking after guests. He always seemed one step ahead making sure water, towels or anything else you might need was already taken care of. Another nice touch we noticed was that the resort provides complimentary SPF sunscreen by the side of the Club pool, which was a thoughtful detail and very handy during the day. We also noticed the resort hosted a couple of Indian weddings while we were there, which I’ve seen mentioned in other reviews. Personally we actually felt it added to the atmosphere and fun of the trip. It was lovely seeing families celebrating such an important moment together and brought a real sense of occasion around the resort. In many ways it’s also a good sign that people choose this place for such special occasions. What really makes this place stand out though is the Team who work there! On our first visit back in July 2025 we had a couple of small hiccups early in the stay. Cameron McNeillie, the General Manager, took the time to come and speak with us personally. We ended up chatting for well over an hour and it was obvious straight away that he has a genuine guest-first approach. After that conversation we left with a very different impression and actually booked our next stay within a few weeks of getting home. Since then, hiccups resolved, and we do have to say that the consistency has been excellent. Henry (Chaiwat Billahteh), the Front Office Manager, is always around and incredibly helpful. Nothing ever seems too much trouble and he takes time to check in with guests. At Saffar restaurant the managers Milan and Abhishek do a great job running things and Chef Shibin is often out speaking with guests and clearly enjoys what he does - seems he really enjoys the interaction with the guests and ensuring their satisfaction is clearly important to him and his Team. We’ve stayed at some fantastic resorts in the UAE (including Top-Tier) but the service here really stands out. The team are friendly, genuine and very consistent and that’s probably the main reason we keep coming back. A big thank you to Cameron, Henry and the whole team for always making us feel welcome. We already feel like we have a bit of a “holiday family” there. Highly recommended and we’re looking forward to our next visit!

Start to Finish excellent place to stay. All staff members go the extra mile to cater to all your needs. Special shout-out to Shein, the manager, who made our stay very special.

AS IHG loyalty members this was our third time visiting the hotel, which we previously loved, but was highly disappointed during this stay. We normally stay in the club lounge rooms, which are great and come with a private pool and lounge area. This was unavailable to us on this occasion due to a large wedding that was taking place (in fact, the wedding noise/bustle really did permeate the whole hotel/stay). In addition to being unable to upgrade, we were told that the allocated room was a twin. We refused this room and was about to leave, when the reception then found us a double room. Upon arriving in the room, it did not seen set up for guests (but it had a spare temporary single bed that was 'made up' but had not been requested). The evening meal at Lavant/Nar was good in terms of food quality but service was awkward. The next day, the pool was noisy with large families, so we had to move loungers. Upon returning to the room in the afternoon, it had not been serviced (though we did turn the service request button on). The phone was not operational for us to report this issue, so we needed to call the reception via an external line. Upon going out later that evening, we requested for the room to be serviced again, but to no avail. That meant that in a 2 night stay, the room was not serviced at all. The meal at NoHo was average but service was again inattentive. The 'rare' chateaubriand was served on a hot plate, meaning the rare steak went on to be cooked to medium/well. The broccolini and bearnaise sauce were both served cold. Please note that throughout the stay, it was common for waiting staff to be unengaged/inattentive - so it was a challenge to request further drinks or the bill. Upon check-out, there was no discussion about the issues. A real shame. It seems that this hotel is unable to cater to the needs of loyal returning customers.

As a black woman who has travelled to over 18 countries, INTERCONTINENTAL RESORT RAS AL KHAIMAH is my best hotel so far ✔️ The service from the staff was exceptional. Oh, don’t get me started on the breakfast and the variety it had 😍 I’d like to particularly commend the front desk staff Mr. Huy from Vietnam who assisted with all my request and ensured I gave my best friend the vacation of a lifetime. Mr. Esse from Nigeria (the concierge) gave me a tour of the resort and welcome us. I recommend this place a 100% and I can’t wait to be back again.

I can't honestly think of any particular reason why I wouldn't recommend or stay at this hotel again. Everything was great, the staff, the room, the atmosphere, the food, the facilities, the weather, the design and layout. The rooms were clean and it sits in a lovely location on the island of mina al arab which i believe is an up and coming eco friendly waterfront. The perfect hotel for a family, was not too crowded and the restaurant layout was cosy and didn't feel at all congested. You won't be disappointed, don't hesitate.