Belmond Hotel Caruso

Belmond Caruso exceeded every expectation from the moment we arrived. The property is stunning, with breathtaking views over Ravello, immaculate gardens, and an infinity pool that feels like it touches the sky. But as beautiful as the hotel is, it was the people who made this experience unforgettable. Every staff member we met, from the groundskeepers to the pool attendants, treated us with warmth and care. Service felt both personal and anticipatory, with everyone remembering our names and preferences in a way that made us feel truly special. We celebrated my partner’s 50th birthday during our stay, and the team went above and beyond to make it magical. At the restaurant, by the pool, and even on the private boat, every detail was handled with thoughtfulness. A special mention goes to Antonio and Francesco, who hosted us on the Caruso boat day. The boat was beautiful, and their hospitality was extraordinary, they even surprised us with candid photos, giving us memories to treasure. This was our first Belmond stay, and it has set a new standard. We usually choose Four Seasons, but after this experience, Belmond will always be at the top of our list. Truly unforgettable.

Superb location, can’t wait to be back! Good food, excellent service and amazing view! Highly recommended

From the moment we arrived, we were blown away at the beauty of the hotel. No one does style and elegance like the Italians, and the Belmond epitomises this. The staff were friendly and attentive, and the room we were given was beautiful with an amazing view over the coast. However, we were directly next to the balcony in reception, so every morning when we were sitting outside, people were coming out onto this balcony from the reception, so there was very little privacy. On our first night, we ate at the Belvedere restaurant and had the fish tasting menu, which was delicious. The second night, we ate at the Grill and had a poor experience. We were seated in a corner and felt forgotten. After a long wait, we were asked what food we wanted even though no one had asked us if we wanted a drink. We ordered the tune tarta, which was swimming in a tasteless sauce. I then ordered a pizza, and this was one of the worst pizzas I have ever eaten. It was a wet, sloppy, and tasteless lump of dough. We reported this to the team, and the manager came over and apologised and did not charge us for the food we ate, which was the right thing to do. The next day, the head chef spoke to us and apologised. He asked us to try again, and we declined due to the previous nights experience. This was the last evening meal we had at the hotel. The swimming pool is simply stunning with the best view we have ever seen from a pool. Staff were attentive, and the food at the bar, including the lobster rolls, was delicious. The bar is a great place to enjoy an evening drink and again the staff were wonderful. The reception team and concierge could not do enough for us and always greeted us with a smile. They also recommended a great fish restaurant called Trattoria Lorenzo, which was superb and only a 15-minute drive away. At breakfast, there is a vast choice of cheeses, meats, cereals, yoghurts, fresh fruit, and hot dishes, and I have to say the scrambled eggs were the best I have ever eaten. Simple yet cooked and seasoned perfectly. The question is would we stay again at this hotel and the answer is a huge yes. Even though the Grill restaurant let us down and our rooms balcony lacked privacy, we couldn't fault anything else.

Today was a great happening in Ravello, at the Hotel Caruso Belmond. Hospitality, Professionalism, and Class. All coordinated by the mastery of Giovanni S. A wonderful experience of relaxation and well-being. Strolling through the lush gardens with breathtaking views was a thrill for the soul. In the spirit of friendship and sharing, we enjoyed the chef's delicacies and were pampered by the Grill Bar staff. What can I say? Thank you all so much. See you soon for new experiences.

Simply one of the best hotels on the Amalfi coast. Beautiful hotel rooms along with beautiful pools with views overlooking the Amalfi and Salerno Italy 🇮🇹. The views from all lounging areas and bars and restaurant are spectacular. Highly recommend having a spritz by the pool and taking a nice dip in the pool when you are staying there. I must thank Luigi the concierge for his welcoming, greetings very professional. Thank you, Luigi. and all the staff at the bars and lounges what a great experience.