Reykjavik EDITION

Such a poor experience at this hotel. First of all, we were absolutely disgusted at the 7000 ISK charge for a “Destination Fee”, and the voucher handed you you on arrival that got you that back if you dined in their restaurant! What??? Never heard of that in my life and very sharp shabby practise. Actually charging you money on arrival that you can only recover by eating there? Disgusting. Secondly, yes it was cold outside, maybe -5, but our room heating was cranked up to over 30 degrees. Biblically hot in the room. We called twice to reception for someone to come and cool the room to bearable temperature. Nobody came, so we ended up suffering an unpleasant nights sleep. When we woke up our toothpaste and my wife’s makeup had melted. Finally the concierge booked us a taxi to the domestic airport for in internal flight, one hour before the airport even opened without saying anything. Ok, we should have known the airport only opened 1 hour before the first flight of the day, our fault, but surely a concierge in 5 star hotel should have said the airport won’t be open then, and saved us standing in -7 temps outside for over an hour? All in, really poor service at this hotel and I would not recommend it at all.

Really nice and cozy in October! Great downtown location for exploring and bougie aesthetic. The spa was nice though I remain puzzled to this day about the hammam experience - it's just the hot stone slab, none of the actual products when you use the facilities. My treatment was good and I slept well after it. It was difficult getting into the speakeasy bar but we made it eventually and it was very pleasant. I loved the cookies! Dinner at the restaurant was very nice with good service though a loud American woman was at the table next to me with the noise levels being disruptive.

The Edition is a modern establishment very conveniently located in the heart of Reykjavík. The rooms are modern and spacious and immaculately clean. Lighting is sometimes limited which is certainly not a problem in summer but during the long winter nights it can become an irritant. The soundproofing is adequate although the door lets in some noise. The bathrooms are especially spacious and well designed. The service is generally very good but it can vary a little depending on the person. The service upon arrival was exceptional and attentive and we quickly got our room prepared despite our early arrival. The valet service was sometimes less attentive but at peak times they seemed overwhelmed. Unfortunately the quality of the food is much less impressive than the hotel itself. At breakfast the pastries were dry and the muesli was so questionable that I preferred not to risk it. The à la carte service is very slow which can be an irritant. Service is more efficient during the evening service but the quality doesn’t really improve. The New Year's tasting menu was disappointing and some dishes like the goose flambé were downright indigestible. Not everything is negative, far from it, but, ultimately, the general quality does not justify the exorbitant cost of a stay at Edition. The hotel does not offer the services and perks one would expect at such a price such as personalized butler service or turndown service.

I booked my trip to Iceland very last minute, and the team at The Reykjavik EDITION truly moved mountains to make it unforgettable. From helping me secure activities on short notice to genuinely checking in on how my experience was going, the level of care was exceptional. The hotel itself is beautiful — new, clean, and perfectly located right on the harbor — but what really made this a five-star stay was the staff. Gustav at the front desk was an absolute standout, and everyone from the front desk and concierge to housekeeping and room service was warm, attentive, and incredibly helpful. It was the kind of thoughtful, high-touch service you hope for in a luxury hotel. Easy to get to from the airport by bus, stunning location, and an experience I’ll never forget. I can’t recommend it enough.

The best bartender 10/10, in this Hotel she knows your needs and she knows what you need, she is there and she always pays attention. If you miss somthing she will be there Eleni will be there to give you the best drink you can imagine and she will be there to give you what you want