Reykjavik EDITION

We stayed at The Reykjavik Edition twice during our 10 days in Iceland. Having previously stayed at the Madrid Edition, I was excited to experience another property from the brand. The design here is stunning, exactly what you’d expect from Edition, with stylish common areas and a modern, sophisticated atmosphere. However, the rooms are exceptionally small, among the smallest I’ve ever encountered in a hotel. There’s very little room for luggage, and we often found ourselves stepping over our suitcases. While the design aesthetic is lovely (although extremely minimalist), it’s difficult to appreciate when space is so limited. Housekeeping was inconsistent; turndown service was missed on two of our four nights, even after requesting it in advance. The bell and valet service were also hit-and-miss, there was rarely anyone at the entrance, and we had to track down staff for assistance. There was often a wait at the front desk, and the concierge desk was frequently unattended. On the positive side, the food was excellent. Breakfast featured a high-quality buffet with fresh options and made-to-order dishes, though service could be more attentive, used plates tended to linger on tables. We often stay at luxury properties such as Four Seasons, Mandarin Oriental, and Capella. Even when the rooms there are on the smaller side, the thoughtful design and extraordinary service make the experience feel indulgent and well worth the cost. At The Edition, however, the rooms are not only compact but also styled in a very minimalist way, which can come across as stark rather than cozy. Without the warmth and attentiveness of truly top-tier service to balance that simplicity, the overall experience felt underwhelming for a hotel in this category.

What’s good? Location is central and walkable to many things, and although it’s close to the action, it’s quite peaceful. Build quality is excellent to help you rest. Doors and walls are thick. Carpet in strategic areas, elevators are quiet and don’t ding. Even close to an elevator or adjoining room is fine (although most people were respectful of others) Service, although not perfect, was very good. Staff are responsive and fairly quick with requests. We were there 7 nights and could observe their hard work and small details like how they adjust the front revolving door to make it easier to enter. Although we are regrettably missing some names, senior management should recognize the efforts of staff such as Eva at front desk, Igor and Robert and Elena at the restaurant, Alise in the cafe, and Anita and Biorda at hostess. Dining experience and service was good. We ate breakfast at the hotel every morning and dinner about half the time and lunch once. Spa and gym were used while we were there and they were functional, clean and had enough amenities. What could be better? Rooms were a little small and we did get some banging and clunky noises sometime. Our room was accessible so water from the shower goes everywhere leading to slipping hazard and we would clean the floor ourselves. The app was useless for room requests, but when you call things come right away. As good as service is, even status members doesn’t guarantee things like early check in. The hotel is expensive, but you know that. Overall: We found the overall experience to be good and we would return.

We stayed here for 2 nights after driving the Golden Circle, and what a relief to get back to civilization. USB charging ports? checked. Thermostat in room? checked. The room is spacious by European standard, and we had a view of Reykjavik port. We were also given complementary access to the spa facilities (steam room, jacuzzi, sauna) which we did visit. Sorry I didn't ask if the access is because of the room rate or our Bonvoy status. Anyhow, spa is clean and quiet and a nice place to unwind and relax after a day of walking. The location is perfect, within walking distance to old town, tourist destinations, and most restaurants. But yet, even though it's close, the hotel is not on a public road so it's quiet and away from the drunken revelry in old town, especially on a saturday night when we're there. The breakfast spread is what you'd expect and service is attentive. In addition to the buffet, there are a couple of made-to-order stations, one of which is omelette. Sorry I forgot the other station. We were given credits to spend at the main restaurant TIDES so we also got some drinks and apps from the bar menu both evenings. The bartender was friendly and remembered us the second time and gave us some good suggestions on drinks and food.

The hotel is beautiful , super convenient food was delicious, and the service is amazing. Kudos to Minelli that made the experience for our group outstanding!

The Edition is a beautiful hotel, ideally situated, with a wonderful staff. We would particularly like to thank Tota (with our apologies for the incorrect spelling of her name) for her excellent service as well as Igor in the restaurant for over-the-top hospitality. All of the staff were very gracious, the facilities are lovely and the breakfast was delicious and beautifully presented. My husband particularly enjoyed the steam room.