The Jefferson Hotel

Exceptional public spaces. High quality, clean, spacious room. Excellent, consistently solid, positive service. Bellman Max was especially helpful with concierge-level suggestions. Cost seemed reasonable for the area. Highly recommend.

My husband and I stayed at The Jefferson Hotel for the 3rd time last weekend, the second time in the same room and it was simply fantastic. Our room was a suite (I think), and it was just beautiful and extremely clean. The service was phenomenal, I wish I could remember the manager's name who helped us everytime we had a question (could it be Sasha)? - the food in every restaurant was phenomenal, and anything we needed we got right away. The concierge so kind and helpful as well. The staff was one of the most attentive staffs I've had, and we've travelled all over the world. One reason we came back to DC was because we lived there after college and it's a very special place for us. Thank you Jefferson Hotel, and we look forward to coming back again soon, to our same room!

If you desire a nice room, book directly via the hotel website or you may be disappointed. After a couple of nice stays, we booked this stay through our credit card to take advantage of a points offer. Our room had no view and smelled moldy and I felt it was from the “leftovers”. The hotel did not seem busy so I don’t think there was a shortage of rooms. I will hesitate to choose this hotel again as this was very unsatisfactory, however, the lodging options in Richmond, VA are limited when it comes to luxury or even upgraded stays. I would think after a few stays, loyalty would account for something regardless of how you booked your room. I expect more from The Jefferson.

This was my second time staying at this hotel. The first time was magical, this time terrible. I’m not sure if it’s under new management, but this is not the same hotel. The rooms had broken furniture, no turn down service and they turned off my key. Not sure what is going on in the restaurant. Our server was nasty and food was just okay. Maybe the A team took the weekend off. Very disappointing

This hotel is gorgeous, has top-notch service, and is incredibly comfortable. While the room was spacious I did take advantage of the lobby areas that offered couches and tables with great wifi. The restaurant and bar were welcoming, but there are good options nearby too. I wish I had time to take a dip in the beautiful indoor pool. Highly recommend this hotel.