Amrit Ocean Resort & Spa

Lovely all around. Entire team including valets Nick, Chase, Frank and the whole crew were awesome.

Acarryr was great at the beach helping us with chairs and the sunbrella

We were pleased with the resorts facilities, specifically also the fitness center. Due to some issues with a diving boat excursion. I could only check out in the afternoon and the Hotel graciously provided this on a complimentary base which we appreciated very much

Frank& Yia provided an excellent valet service at the Amirits in Palm Beach

I would not return to this hotel for one particular reason – there is no shade on the beach or by the pool if it is windy. The hotel provides you with two beach chairs and an umbrella for each day of your stay (for which you are charged $45 per day); however, if there is any wind at all, they will not put up the umbrellas. We were there for four full days and were able to use an umbrella only for the first afternoon and for about an hour the next morning. The umbrellas next to the pool are slightly sturdier so you can use them more often, but I was able to use one only once for 45 minutes. I was told by several different staff members that there had been an incident at the hotel involving an umbrella, and that is why they were being extra cautious. However, each day every single hotel and condo building along the beach had their umbrellas open and available, except for Amrit. We noticed that the beach umbrellas were not as sturdy as the other hotels’ umbrellas and could only be put in the ground by pushing them in by hand. This umbrella issue ruined our vacation for me. I cannot sit out on the beach or by the pool all day in full sun. Fortunately, our room was lovely (we had an ocean view suite which was beautiful, well appointed and clean) and had a balcony that looked out at the ocean. However, I did not come to Amrit to sit in my hotel room during the day. Other reviews I’ve read mention problems with the staff and with cleanliness. As I mentioned, our suite was beautiful and clean. We didn’t notice any cleanliness problems with the rest of the hotel, either. Also, the staff inside the hotel, at the restaurants, and on the beach were great. The staff on the beach were extremely apologetic about the umbrellas, but it was hotel policy that prevented them from allowing us to use them. The two restaurants on the property were excellent as well, and we especially liked Ayre. There were some inconsistencies in service, such as on our first morning. Our server came back to our table three times to confirm how my husband wanted his eggs cooked, but when his meal finally came out, the eggs were cooked the wrong way. The next day, I ordered a croissant sandwich for brunch and it was served to me missing half of the ingredients. But for the rest of the week the service was fantastic. The first afternoon on the beach was busy and the wait for food and drink was very long (one hour for water, e.g.). But for the rest of our stay the beach service was excellent. Housekeeping did not come at all one day, so we had to call to have water and coffee pods restocked. On our last day, however, while we were packing to leave, housekeeping came to our door three times. My guess is that these issues are not due to staff, but are due to management. As others have mentioned, I would definitely say that this is not a five star hotel, and at half the price of the Breakers and the Four Seasons, where we have also stayed, we did not expect it to be. This hotel is maybe 3.5 stars, with another half star added for the spa, which was extremely lovely but overpriced for the hotel it is in. But we were expecting consistent service and basic amenities like beach umbrellas to be part of our stay, and disappointed we didn’t get it.