The Ritz-Carlton, Riyadh

Stayed here for 4 nights. The hotel is basically a palace - absolutely stunning in both its grandeur and attention to detail. The room was spacious, luxurious, and quiet. The bed was incredibly comfortable, ensuring a restful night’s sleep, and the housekeeping team did an outstanding job, cleaning the room twice daily. I also appreciated the thoughtful touches, like the four large bottles of water provided each day. Breakfast was great: The spread was extensive and catered to every taste, offering a variety of fresh options that were both delicious and beautifully presented. Although dinner was included with my stay, I didn’t have the time to enjoy it. Truly a special place, and I would absolutely love to stay here again on my next visit. Highly recommended!

I would like to commend The Ritz-Carlton, Riyadh for their outstanding service. My sincere appreciation goes to the following staff who made a remarkable impact during our stay: • Mr. Abdulaziz, who ensured a smooth check-in process and gladly granted our request for a late check-out. He was exceptionally friendly and welcoming. • Mr. Dennis, our designated butler, who remembered us from our previous stay. He truly impressed us with a thoughtful surprise in our room and was always ready to assist with anything we needed. He was very friendly, approachable, and treated us with the utmost care. • Ms. Leen from Concierge, who kindly assisted with Arabic translation without hesitation. She even offered her personal number in case we needed further help after leaving the hotel premises. This level of hospitality is truly exemplary. It is one of the best services I have ever experienced.

Perfection 👌 I was kindly upgraded to the royal suite - which was larger than my house 😂 Butlers Akanksha & Azeem took care of me and were proactively excellent., I haven’t experienced anything like it before. Excellent - thank you both!

Staying at The Ritz-Carlton, Riyadh for five days has been an unforgettable experience. One night, after returning from meetings, I was surprised and deeply touched to find a beautiful birthday greeting prepared in my room. During our stay, my family caught a cold, and the hotel’s wonderful housekeeping team — Kim, Hind, and Dennis — thoughtfully prepared fresh ginger tea with lemon and honey, which helped them recover quickly. Their kindness truly made us feel cared for. We have stayed at Ritz-Carlton hotels across China and the Asia-Pacific region, but the service here in Riyadh is the most heartfelt we’ve ever experienced. A special thank-you to Kim, whose excellent Chinese and warm understanding of Asian guests made our stay feel like home. Highly recommend this hotel for its exceptional hospitality.

The Ritz-Carlton in Riyadh is a dreamingly beautiful hotel that elevates hospitality to a whole new level—one we have never experienced anywhere else in the world. The staff make every moment unforgettable, and as a guest you truly feel like part of the family. Our heartfelt thanks go especially to Makin, as well as to Najla and Aysha from Guest Relations, as well as to Ahmed at the check-in desk and Kareem from the Bowling Area.