Kimpton Grand Roatan Resort and Spa

Amazing hotel and great activities to offer. Joshua from Roatan activities who works for the hotel does a great job of offering activities that suit your tastes and really personalizes your experience.

We booked a day pass while cruising on MSC, expecting a full Kimpton-level experience. Our party of six reserved two beach cabanas, totaling $1,300+, and what we received was the bare minimum — far from the premium experience the price implies. The cabanas themselves were underwhelming, amenities were sparse, and the overall experience felt hollow and transactional rather than elevated or thoughtful. Our server, Carson, seemed like a nice person, but the service missed the mark entirely for a brand like Kimpton, which markets itself on exceptional hospitality and attention to detail. I am not a complainer and usually approach experiences with optimism. I even read the negative reviews beforehand and thought, “It can’t be that bad.” Unfortunately, it was. The experience left a lot to be desired and honestly left us feeling empty-handed for what we paid. For the price point, there are far better options on Roatán that deliver more value, better service, and a more complete experience. DO NOT BOOK HERE. For $1,300+, go elsewhere — I’m confident you’ll do better almost anywhere.

I’ve e stayed at some of the best IHG properties around the world but Kimpton Grand Roatan is on a different level. It is one of those rare spots you just never get tired of visiting and I’m already dreaming about going back. Jungle vibes and tropical luxury: The accommodations are stunning. We stayed in the bungalows and the outdoor shower was everything. It makes you feel like you are tucked away in the middle of the jungle while still having all the luxury you want. It was our own private sanctuary. Exceptional dining and birthday magic: The food here is honestly incredible. Alera was delicious every time and the breakfast buffet is one of the best I have ever had since they include so many local entries. • The Green Flash Table: We did this for my birthday and it was so special. Between the service and those captivating views of the blue sea I felt so celebrated. • Sea Cat: You have to try the ceviche here. Also who knew eating pizza on the beach while watching the sunset would be the best idea ever. • Vos Cafe: This was our favorite spot to grab delicious drinks and just hang out playing card games. World class spa and snorkeling: The spa is easily one of the most beautiful I have ever stepped foot in. The masseuses and facials were so professional and attentive. • The Reef: If you love snorkeling say no more! I saw the most colorful fish I have ever seen in my life right there. The water is so calm and perfect for lounging. Genuine hospitality: What really makes this place is the people. From the pool staff to the waiters the service is seamless. A special shout out to Andrea the sommelier who is just fantastic. ‘Alera es mi amiga’ drink for dinner is also a must! You also have to try the Monkey Lala while you are on the beach since it is the authentic drink of Roatan! Bottom line: This has officially become one of my favorite destinations in the world. If you are looking for paradise this is it

We had a great two weeks in Roatan even though we didn’t see much sun. First of all the front desk staff was wonderful and helpful and very accommodating. The one bedroom condo with oceanview is spectacular! Full kitchen, well stocked for cooking and entertaining. Beautiful big balcony and the bed was sooooo comfortable! The pool staff was amazing! Carson had a spot every morning for us with towels and pillows and our floaters we brought and he kept them at night for us. Our favourite was the SeaCat restaurant. The staff inside and around the pool was awesome and attentive. We also did a full day excursion around the island that Joshua from Roatan Activities at the resort expertly put together for us with a great driver and guide for a very thorough tour of the island. Next time we hope for more sun but it was still a great trip overall. Oh also the gathering every evening outside VOS was very well done and hosted by a different department of the hotel each night serving wine and tapas. Great way to meet other guests and talk about how we spent our day. We will be back!

What an AMAZING resort! The food, the room, the decor and the beach were fantastic. Snorkeling was great. We must admit the staff were the BEST we've ever had at a resort, and we have traveled all over the world. The supervisor at Sea Cat, Johnathan, again and again was very helpful with recommendations for food, knowledgeable, and always had a smile on his face. He made our trip extra special. We have to also recommend Jordan who helped us to our room and regularly go out of his way to ensure we were well, when we'd see him. All in all, the staff (receptionists, waiting, pool, activities (bald young man), housekeeping, etc) contributed greatly to making my wife and I very happy guests. Top notch service. We love this place! Thank you all at the Kimpton! We will miss our new friends! Allen & Sue Smith (Michigan)