Kimpton Grand Roatan Resort and Spa

We had a great experience. The hotel was lovely and the staff was friendly. We met Belkis at the front desk on day 1 and she went above and beyond our entire visit to make sure they we had an enjoyable stay, She was absolutely wonderful, the hotel is very lucky to have her!

Such a beautiful property, every square inch looks straight out of a magazine. Had such a great time - truly the highlight of my trip!

The resort itself and its grounds are gorgeous. The views are breathtaking. The rooms are well decorated. The bedding is soft. The entire building does smell strongly of mold, but what can you expect from so much humidity... right? For sensitive souls, just know there is no ventilation or any sort of fan in the bathrooms of the main hotel. Kimpton sits at the edge of the very best snorkeling on the island. You will see A LOT of fish. There are some jellyfish, too. They do sting. Most of the reef is unfortunately dead, and the resort does not spread awareness to anyone about how they contribute to that or what they can do to prevent it from getting worse (like not touching or standing on the coral). There are children everywhere, but most stick to the pool. There are sand fleas at the beach. My mother also got violently ill one night. When I went to the front desk for a plastic bag for ice at 2 AM, the receptionist had his feet up on the front desk and was snoring. I had to say excuse me three times before he woke up. I asked if they had a first aid kit and he told me all they had was band-aids, but that there was a local clinic I could walk to? The spa facilities and the deep tissue massage is a bit horrendous. There is no way it made 13th on a Conde Nast list without buying its way on. The atrocity of my experience at the Koh Kamasa spa is what motivated me to start writing TripAdvisor reviews in the first place.

Joshua, the Tour Operator at The Kimpton is an absolute gem! He goes over and above to make sure you are taken care of with humour and a bit of sass! If you need anything, he is your man! Every team member at the Kimpton were friendly, gracious and made it known they appreciated our stay.

Joshua from Roatan Activities was amazing! Even though we didn’t do any activities, he made our stay better just by being so friendly, upbeat, and fun to be around. He has the best energy and was truly a highlight of our trip. Highly recommend.