The Inn At The Spanish Steps

Very disappointed with our weeks stay here. We were apparently upgraded but to the annex which has no facilities of the main hotel. Breakfast was awful in the annex, couldn’t even eat the toast which was much different to the main hotel breakfast. Internet was iffy for the first few days but they did change the router and supplied us with a bottle of bubbly to compensate. It would appear the photographs are old and so is the website, we asked about the fact there was no minibar, were told that it hadn’t been there since COVID!!! Can’t believe they are using that as an excuse, I did suggest they update the webpage. For the cost of staying there we felt it was a complete rip off!! The place needs a good overhaul

A true Italian experience! Stayed in an apartment at a perfect location near restaurants, shops and the metro station. Comfortable bed and even though you are in a bustling city, I have a quiet nights rest here

BAIT and SWITCH- we booked a senior suite at this facility. The room presented to us as an "upgrade" from our booking looked nothing like the website at all. The photos on the website show nicely appointed rooms with attractive furnishings. After entering through a dirty hallway, we were presented with a sparse, dim, dingy room that looked nothing like the website rooms presented. It was bad enough that we left for another hotel and were charged for a cancellation fee. I felt like this was a complete scam.

Very cute boutique residence in the heart of Rome. The staff was very welcoming, from Viorika in the breakfast to Kyle at reception. The rooms were clean and well decorated. Can't wait to be back in October!

I booked this hotel and then read the reviews and was honestly dreading it. These fears were unfounded-we loved it! It’s so near Spanish steps and central for everything. We were a party of 5-me, my husband, 2 daughters 21 and 18 and 13 year old son. We were given Verdi and Puccini rooms which are opposite each other and behind further security door, so basically adjoining. Girls had their own space-perfect. Quirky decor! Clean (and I’m a clean freak!) Lobby is fine-can’t understand bad reviews for this? It’s clean and functional. Rooftop terrace is where complimentary breakfast served. Decor bit ‘granny’s house’ but perfectly acceptable. Staff at breakfast so friendly and can’t do enough for you. Food is pastries, bread, caprese salad, meats and fruit/veg. Eggs snd bacon also available. Im a toast person for breakfast and it suited me fine (toaster is sooo slow though! 😂) they bring you coffee (espresso/cappucino available which is lovely!) or hot chocolate. I think they did serve drinks there at night but we preferred to be out and about (you’re in Rome!!). Loads nice restaurants/bars locally too. There are a lot of stairs and the lift scared me (but it’s an old building in Rome!) the staff are lovely-the girl who checked us in (I’m sorry I didn’t catch your name!) was just lovely, so bubbly and friendly. All staff would stop for a chat and always say hello. It’s not a chain faceless hotel, it’s quirky friendly and very Roman! So central (pop out early in morning for fab photos on Spanish steps when very few people about). I’d definitely go back!