Baglioni Hotel Regina

From the moment we landed from Canada, Hotel Baglioni Regina had everything sorted. A Mercedes E-Class was waiting for us right outside arrivals and got us to the hotel exactly on schedule — no waiting around, no confusion. Check-in felt less like arriving at a hotel and more like being welcomed into someone's elegant Roman home, and that warmth never let up: every staff member we dealt with was friendly, attentive, and genuinely helpful for the entire stay. The hotel itself is beautiful — sweeping marble staircases, crystal chandeliers, and old-world Roman grandeur around every corner. Dinner at the in-house restaurant was a real highlight, with beautifully plated, inventive dishes that rivalled any fine dining we had elsewhere in the city. What made the stay truly special was how far the staff went beyond the basics: they arranged a Vespa rental so if we could explore Rome like locals, and helped us book tables at several excellent neighborhood restaurants, saving us a lot of guesswork in a city full of options. Highly recommend for anyone wanting a five-star Roman stay with a personal touch.

Amazing service and gorgeous hotel

This hotel is a beautiful property with so many amenities to enjoy the rooms are beautifully appointed and extremely clean and the staff was fantastic they attend to your every need definitely 5 stars

Would recommend - a classic Italian place to stay with marble entrance and traditional rooms. Pricey but worth it for a comfortable stay. A great location in walking distance (hilly) to the Trevi Fountain. Friendly staff from door to desk. Fantastic breakfast - hot and tasty (the pancakes were our favourite!). The reasons we wouldn't award a 5* come down to the finer details such as broken/cracked marble in the bathroom, the hallways not being hoovered and the dated furniture in the dining area. If a manager went around with a keen eye to perfect some of the chips/scuffs to furniture/decor, this would be on par with some of the top hotels in Italy.

This hotel is highly overrated. It is nothing more than a three star hotel charging five star prices. Moreover, the photos shown on their website do not accurately reflect the room reserved. For example, we booked a deluxe one bedroom suite. The website photo for this level room, priced at approximately 1,200 usd, depicted a modern suite. In fact, our room was in an old section of the hotel, with furnishings that were dated and in poor condition. If you are looking for a five star hotel experience, you will not find it at the Hotel Baglioni Rome.