Berg Luxury Hotel

Stayed there for two nights before cruise, we definitely could have found a better place to stay if we looked harder and didn’t get fooled by reviews on this property.. It’s very dark they need to brighten up the place , AC Didn’t WORK in our room and bfr putting us in another room they had a worker on a ladder up in our ceiling as we were all in bed.. yes I cant make this up.. he was up there for about 30 mins before he admitted there was no fixing it.. I had called the desk while he was in the ceiling asking for another room because the dust and water tht was coming out of the ceiling was bothering me! The front desk said that wasn’t an option. But after the 30 mins when the worker said he couldn’t fix it front desk called and moved us to a smaller room… I was happy to leave and get on my cruise ship. Definitely would not stay there again, there are so many other hotels to stay at other than this one…

We loved our two-night stay here. The location was ideal for us. It was an easy walk from the hotel to the Spanish Steps, and the Hop On Hop Off buses were less than a block away. Breakfast was included, and it was very good. Lots to choose from, and I loved starting each morning with a nice cappuccino! All of the staff at the hotel were excellent.

The hotel was poorly managed. our room was very cold and we asked the front desk guy whose name was Julian to change our room and he said he does not have empty room and we asked to heat up our room and he did not do any thing and we were freezing all night. it was my first time traveling to Italy and my nephew who is a student in Italy , next day came from other side of the country to visit us and at night time he missed his train and had to stay with us. we asked that un professional and nervous Julian to pay extra to let him to stay with us and he said he does not have room and did not let him to stay in our room and. then he called the police and police came and my husband said to let him stay in the lobby until morning to go get the train and police accepted , but Julian did not because he wanted to sleep. and middle of the night my husband and my nephew had to leave hotel to walk in that freezing weather until morning to get the next day train. we asked other hotels, they said the hotel HAD to let you stay in the lobby by the law of the hotels and the hotel behavior was not accepted. it is a shame and against humanity to treat a tourist like this. I am even disappointed with the police how they do not know the rules of their country and treated us like that. Worst hotel ever with zero management and rude Julian.

rooms are large and comfort, fully equipped and well maintained. A very friendly breakfast. RECEPTION TEAM EXTREMELY HELPFUL. Perfect location, easy to reach. excellent restaurants nearby we had a very fine stay and surely will return.

Located very nicely in the center of Rome, this is a modern hotel with nice facilities. Some good restaurants on it's doorstep and pretty close to anything you really need. I would stay here again as I have nothing to fault with this hotel, breakfast was very solid and the rooms were very nice, clean and modern.