Grand Hotel Plaza

One of the most gorgeous hotels I've ever stayed in. It was regal and historic but still felt very warm and modern (which is often a hard balance to strike). The breakfast buffet was phenomenal with lots of choices and was open for several hours. The staff were incredibly friendly and helpful and gave us amazing restaurant recommendations. The location could not have been better - blocks away from the Spanish Steps (we could actually see the Cathedral from our room!) but not too close to where you are swamped with tourists. The room service was also divine - surprisingly some of the best pasta we had in Rome. Cannot wait to come back to Rome and stay here!

It was not my first stay in Grand hotel Plaza. Yet this time i was very disappointed! We did not stop having problems in our bathroom:one day the water flooded from the tub, another the plughole was not functionning in the shower then the toilet flash ...! We complained several times so they fixed it! The bathroom was renovated though... It ruined our stay ! Staff was nice and breakfast was very good. The hotel is old and beautiful but needs maintenance and renovations.

What an exquisite hotel with a lot of history! My husband and I stayed here for four nights. This was a wonderful experience! Katya Pagella, Matteo Jr and Matteo Sr and staff (from the time you step in the front door to our room service); they were all very accommodating and gracious to us. We will never forget them. This hotel is one you'll feel like you've stepped back in time from the early 1900s with a Victorian ornate style. It's absolutely beautiful! Most of all the staff makes you feel at ease. The Veranda on the rooftop is lovely! Thank you for a wonderful stay and experience!!

Poor experience, damp smell in hotel. Walls paper thin between rooms. Could hear an entire conversation in the next room including the person on the other line! Room flooded today when a water mains pipe burst in the hallway. Hotel reception could only tell us they understand over and over when we raised this issues. Hotel is a quaint beautiful old world building but in need of alot of restoration. We travel to Rome annually and this experience was disappointing

It was very frustrating when on Business trip, carrying lot of office work and the hotel dont have Internet. one of the unpleasant stay in my recent past stays in other cities. Pros: City center, access to most of the places by walk, good staff Cons: No internet for whole duration of my stay