Hotel d'Inghilterra - STARHOTELS Collezione

Great hotel with professional staff Everything was first class from when we arrived right through to checkout. The breakfast was a great and enjoyed it every morning. We were fortunate the weather while we were in Rome was very nice so we took advantage of the rooftop bar, which was a great time.

This was a last minute booking due to a cancelled flight and it did not disappoint!! Our stay was fantastic. Beautiful quaint boutique hotel with exemplary dining, daily breakfast service, bar and rooftop bar and outstanding staff and service in every way! Excellent location and easy access for walking or taxi service. I highly recommend!!

This hotel has it all! Fantastic staff, excellent rooms, service was 100% and super location! We enjoyed the beautiful rooms either nightly turn down and treats! They were cleaned impeccably all 4 days we were there! The breakfast was excellent and prepared to order- Al fresco or inside! Every staff member- especially Xenia- made us feel right at home! The hotel is within walking distance to many sites and great restaurants as well as high end shopping! Don’t think twice- we would return without a thought! The Kroes’

I didn't feel particularly comfortable at the hotel. I frequently stay at Hilton properties, so I hold Diamond status and accumulate a lot of points, which I later use for personal trips. I had planned a short getaway to Rome for my 10th wedding anniversary and spent a long time looking for the best hotel. I read many reviews and this one seemed like the best choice, even though it cost me the most points. I have stayed at luxury properties all over the world and expected higher service standards. I felt poorly received—likely due to my attire (I was traveling in shorts and carrying a backpack). Additionally, before my arrival, I received an email from the concierge with details about the stay and an offer to assist. I replied mentioning that this was a special trip—our 10th wedding anniversary—but this was completely overlooked during our stay. I get the impression that the hotel is very focused on extracting money from guests. For instance, we asked about using an iron (there wasn't one in the room). It turned out there was no option to borrow one, nor was there an ironing room available for guest use. The only option was to send items to the ironing service—starting at €10 per shirt—and even that wasn't possible until the second day. Another small detail: like most luxury hotels, they offered turndown service and left two candies. However, this only happened on the first night; on subsequent days, only an empty box was left by the bed. Upon checkout, I was also asked to pay a precisely calculated service tax (which, fortunately, was not mandatory). However, I wasn't satisfied with it, so I didn't pay for it. It seems odd, really—usually, if I’m happy with the service, I simply leave a tip, but that’s a separate matter. On the plus side, the hotel’s location and cleanliness are definitely highlights. The breakfast is excellent, too; one day, I even encountered a very pleasant waitress there. All in all, I certainly won't be returning to this hotel in the future—I’ll choose the nearby Curio or DoubleTree instead.

We were blown away by our stay here! Smaller rooms were perfectly outfitted to accommodate our every need- Staff was amazing, rooftop bar a lovely place to wind down the day, daily breakfast a sumptuous feast. We loved the location and walked everywhere.