InterContinental Rome Ambasciatori Palace

Oh my God, from the moment we arrived… we were greeted by the best smile by the concierge in his cream tails. Best smile. Julia, spelled with a G, greeted us at reception with, again, the best smile. We were in awe as we walked through the door… looking at the polished marble floor, the beautiful chandeliers, the amazing staircase. I can’t tell you how amazing the staircase is… it was a beautiful red carpet… we didn’t know which way to look first. Then we were taken to our rooms, which again… oh my gosh… we were looking, we were touching the paintwork, looking at everything. It’s been done beautifully… just recently renovated a couple of years ago. The bed was so comfortable… down to the beautiful sheets that you sleep in. And the bathroom and the shower… oh my God, the shower… gorgeous. Going down to breakfast in the morning… you’re greeted again by more smiles. The customer service is exceptional… individual personalities but all there for you… every step of the way. The restaurant… beautiful food… gorgeous. Nothing’s a problem… they look after you. You don’t even want to leave… you forget you’re here to go and look around for work because we’re here working… but they really did look after us. We’re just in awe of the place… I think we want to move in. Everything about it is just lovely. The bar on the sixth floor is gorgeous… the staff, the uniforms, the smiles, the ambience, the greets… even down to just the feeling of the place… you feel at home very, very quickly. Definitely a place you should stay and come have a look at. Even if you don’t stay, definitely go to the cocktail bar on the top floor… just great. I can’t rate it enough… 10 out of 10 doesn’t seem enough.

We had a wonderful stay at the InterContinental Rome Ambasciatori Palace and would highly recommend this hotel to anyone visiting Rome. The location is excellent – perfectly situated to explore the city, with many major attractions within easy reach. The hotel itself is beautiful, very well maintained, and the rooms feel relatively new and modern. Everything was clean, comfortable, and stylishly designed. What truly stood out during our stay was the outstanding concierge service. A special thank you to Simone, who gave us fantastic recommendations for restaurants and activities. Every suggestion was spot on and made our trip even more special. He is an incredibly friendly, professional, and genuinely helpful person – a real asset to the hotel. The only area that could be improved is the breakfast service. Unfortunately, our orders were incorrect several times, and the drinks took quite a long time to arrive. This is definitely something that could be optimized to match the otherwise high standard of the hotel. Overall, we were very satisfied and would gladly return.

I recently stayed at InterContinental Rome Ambasciatori Palace and overall I had a very positive experience. The location is one of its strongest points, right on Via Veneto, with major sights within walking distance while still feeling elegant and not overly chaotic. The atmosphere throughout the hotel feels refined and well curated, with a nice balance between historic character and modern design. The common areas are calm and structured, and the breakfast setting in particular felt bright and organized. The room was modern, spotless, and thoughtfully designed. The bed was very comfortable, the materials felt high quality, and the layout was practical without being excessive. Cleanliness was impeccable everywhere, from the room to the shared spaces, which reflects strong attention to detail. Despite being in such a central area, noise was not an issue at all, and the room was quiet enough to rest properly. Breakfast was excellent, the service was well organized, and Eliana was especially kind and attentive. There was a slight sense of nervousness from one manager, but it did not impact the overall experience. Considering the location, the overall standard, and the service, I find the value justified for Rome at this level. Definitely worth a visit.

Every waiter was very gentle and polite. The breakfast was so good and well served.

Lovely, characterful building. The highlight was the truly excellent staff and service - they have very obviously been trained to give immaculate service from check-in to departure. The room was good - as expected for this price point. Minor niggle - the shower pan did not drain effectively and the smallish bathroom essentially flooded every time we had a shower. A small problem though - overall faultless.